Billing Specialist
Billing Specialist
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$ 68640 - 85800
1 Vacancy
Job Description
About Flexport:
At Flexport we believe global trade can move the human race forward. Thats why its our mission to make global commerce so easy there will be more of it. Were shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today companies of all sizesfrom emerging brands to Fortune 500suse Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission solutions and people. Ready to tackle global challenges that impact business society and the environment Come join us.
Develop and strengthen financial processes that create client value
The opportunity:
Youll join Flexports Finance team which strategically manages our P&L and ensures merchants are accurately billed for every valueadded service. Our team develops and strengthens financial processes that create client value builds robust frameworks for sustainable growth and finds creative financial solutions that unlock new business opportunities. As we scale billing accuracy and transparency are critical to fair merchant charges operational accountability and ongoing margin improvement.
Based at our San Bernardino warehouse youll partner daily with Operations Customer Service Finance and Product/Engineering to configure validate and reconcile activitybased billing across our fulfillment network. Youll solve challenges around undocumented services system constraints and scalable processesand in doing so make a direct impact on our bottom line while honing your skills in logistics finance data analysis and crossfunctional collaboration.
You will:
- Drive manual billing activities for key accounts
- Design and implement rates and charges for warehouse activities not covered by existing standard rate cards partnering with Finance and Operations to ensure alignment with service costs and market benchmarks.
- Monitor and analyze fulfillment activity data (WMS logs production reports) to confirm every laborintensive and valueadded service is captured and translated into correct billing events
- Develop and update activitybased billing rules; configure rate cards and billing settings to support custom services (relabeling steaming GOH repackaging etc.) and standardize across sites
- Coordinate with warehouse operations teams to uncover unbilled services reduce billing leakage and recommend process optimizations to capture incremental revenue
- Investigate and resolve billing discrepancies using data analysis to identify process gaps system issues or unlogged activities partnering with Operations Customer Service and Finance
- Compare billing outputs against financial reports WMS activity and labor logs; deliver auditready variance analyses to support the financial close and explain key drivers
- Develop and maintain dashboards and reports that track billed vs. unbilled activity analyze trends and inefficiencies and highlight opportunities for continuous improvement
- Create and update billing documentation standard operating procedures and training materials; deliver sessions to Operations Finance and Customer Service teams to ensure process adherence
You should have:
- Bachelors degree in Business Finance Supply Chain or equivalent experience.
- 3 years of experience of leveraging financial and data analytics to solve business problems
- Proficiency in leveraging SQL excel modeling and business intelligence tools like Metabase Looker etc.
- Demonstrated ability to collaborate with crossfunctional teams to drive business outcomes
- Analytical mindset with strong attention to detail and ability to creatively solve problems
- High ownership and ability to thrive in a fast moving environment you will be juggling multiple projects at the same time
- Good communication organizational and interpersonal skills to manage crossfunctional collaboration
- Experience in logistics industry is preferred but not required
- A compliance first attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.
#LIonsite
The US base salary range for this position (exclusive of bonus equity and benefits):
$68640 $85800 USD
Commitment to Equal Opportunity
At Flexport our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race color religion sex national origin age physical and mental disability health status marital and family status sexual orientation gender identity and expression military and veteran status and any other characteristic protected by applicable law.
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Required Experience:
Unclear Seniority
Employment Type
Full Time
