Senior Specialist, Retail, Walmart
Senior Specialist, Retail, Walmart
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Salary Not Disclosed
1 Vacancy
Job Description
About Flywheel
The Opportunity
This position will support a portfolio of Walmart supplier accounts focusing on retaining and growing client relationships.Responsibilities include a regular review cadence with each customer to talk through search performance enhancement opportunities recommended changes to strategy and investment etc. The ideal candidate is customerfocused datasavvy and skilled in fostering collaborative relationships.
What You Will Do:
- Support account performance by analyzing SKU Ninja data and assisting in the development of recommendations to improve search rankings and sales for Walmart suppliers.
- Address and resolve customer issues that may impact account retention and performance.
- Collaborate with internal teams to provide customers with tailored insights and maximize the value of Flywheels offerings.
- Prepare and deliver presentations showcasing performance data and actionable insights.
- Maintain consistent communication with assigned customers to build strong trusting relationships.
- Monitor and support customer catalogue performance managing goals for multiple accounts simultaneously.
- Implement strategic recommendations and track their effectiveness in driving customer ROI.
- Work alongside Customer Success and Sales teams to ensure smooth onboarding and ongoing success throughout the customer lifecycle.
Who You Are:
- Experienced in customer management or service preferably within the ConsumerPackaged Goods (CPG) or retail industries.
- Skilled in data analysis and adept at conveying insights through storytelling.
- Confident and persuasive in presenting ideas to stakeholders.
- Technologically adept with the ability to quickly learn and utilize new tools.
- Proactive and adaptable to a fastpaced dynamic work environment.
- Strong communicator with exceptional professional presence.
- Detailoriented with advanced skills in Excel and PowerPoint.
- A collaborative team player with a positive and solutionfocused attitude.
Working at Flywheel
- We have office hubs across the globe where team members can go to feel productive inspired and connected to others team members go into Hub Offices 3x a week
- Flexible vacation time
- Great learning and development opportunities
- Benefits that help you live your best life
- Parental leave and benefits
- Volunteering opportunities
- If youre looking to connect with teammates on a topic of inclusion and identity chances are theres an ERG for that.
- So you know: The hired candidate will be required to complete a background check
- Learn more about us here: Life at Flywheel
The Interview Process:
Inclusive Workforce
Flywheel Commerce Networks goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in EVerify. All applicants will receive fair consideration for employment. We do not discriminate based upon race color religion sex sexual orientation age marital status gender identity national origin disability or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the application and interview process please let us know at so that we can support you.
Required Experience:
Senior IC
Employment Type
Full Time
