Account Manager - Digital Markets
Account Manager - Digital Markets
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Job Description
About Gartner Digital Markets:
Gartner Digital Markets is a business unit within Gartner. Our mission is to empower organizations to accelerate growth by helping them embrace the right technology and services.
Gartner Digital Markets is the worlds largest platform for finding software and services. With more than 100 million annual visitors across four buyer destinationsCapterra GetApp Software Advice and UpCityand 70 localized sites Gartner Digital Markets helps software and service providers build their brand capture demand and understand their market. As the only destination for software and services driven by independent objective research and verified customer reviews we help connect providers with inmarket buyers to fuel growth across the full funnel.
For candidates interested in taking their next career step Gartner Digital Markets offers the best of two worldsthe stability and resources of a large established organization combined with the fast pace and excitement of working for a dynamic growth business. Our team is on the front lines of innovation in an industry that is always transforming providing an incredible opportunity for you to grow and learn throughout your career.
What were looking for:
The Account Manager provides worldclass omnichannel support to our clients (software marketers and business leaders). This role requires a blend of customer relations sales and consulting skills. As a member of the sales team youll become an expert on our product offerings and gain deep knowledge in SaaS marketing and technology business. Youll spend your day learning about our clients business goals and educating them on best practices to grow their business through their lead generation campaigns.
Why youll want to come to work:
Onboard new clients familiarizing them with our product offerings.
Establish and maintain relationships with key accounts via phone and email.
Provide ongoing support and education to clients.
Troubleshoot any client issues and liaise with the product team as needed.
Drive crosssell upsell and expansion opportunities within your territory.
Identify opportunities to improve the customer experience.
Collaborate with the business development teams.
What youll bring to the team:
Bachelors degree preferred but not required.
24 years of relevant sales or customer support experience.
High level of English is required. Additional languages welcome (French German Spanish Italian Dutch).
Excellent communication skills verbal and written.
Proficient computer skills required experience with CRM preferred.
Strong interpersonal skills with ability to persuade and influence others.
Strong organizational and time management skills with ability to multitask.
Enthusiasm for helping and educating others.
Interest in marketing business and technology.
025% travel annually.
Dont meet every single requirement We encourage you to apply anyway. You might just be the right candidate for this or other roles.
What youll find:
Limitless growth and learning opportunities.
A collaborative and positive culture join a diverse team of professionals that are as smart and driven as you.
A chance to make an impact your work will contribute directly to our strategy.
Frequent social activities such as movie night laser tag bowling escape room summer beach party hiking & bbq and more!
Enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.
New offices close to Glries and the beach in the fantastic innovation and tech 22@ district of sunny Barcelona.
Fresh fruit snacks selection of teas fair trade organic coffee.
What youll receive:
Competitive compensation.
23 days annual holiday and an additional day off for your birthday.
Private Medical and Dental Care.
Life and Disability Insurance.
Public Transport Subsidy.
Ticket Restaurant Card.
Childcare Vouchers (Ticket Guarderia).
IncentiFit annual reimbursement for healthandwellnessrelated activities.
Pension Scheme.
Tuition Reimbursement.
Employee Stock Purchase Plan.
Employee Assistance Program.
Gartner Gives Charity Match.
Relocation Assistance a specialist to help you with all the appointments and paperwork.
And much more!
What we are:
Action Oriented You have what it takes to deliver measurable results fast. We encourage and guide the vision roadmap to success and the action it takes to make it happen.
Intellectually Curious You love learning and are excited by the potential teaching opportunities within your role. You bring respectful radical candor to your work with a mindset of desiring ongoing professional and personal development.
Collaborative You believe in the one team shared mission philosophy. You are open to giving and receiving feedback and understand the value of working together to accomplish more than could be accomplished alone.
Applications must be submitted in English.
A valid EU visa/passport is required for this position.
#digitalmarkets
#LILF8
#LIHybrid
Who are we
At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable objective insight helping enterprise leaders and their teams succeed with their missioncritical priorities.
Since our founding in 1979 weve grown to more than 21000 associates globally who support 14000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work
Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast virtually untapped market potential ahead of us providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.
We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.
What do we offer
Gartner offers worldclass benefits highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.
Ready to grow your career with Gartner Join us.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race color creed religion sex sexual orientation gender identity marital status citizenship status age national origin ancestry disability veteran status or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at 1 (203)or by sending an email to.
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Required Experience:
Manager
Employment Type
Full-Time
