Senior Portfolio Administration Coordinator-5

Job Title

Job Description Summary

Job Description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Review abstract and/or perform quality control data audits of documents including updating and maintaining all lease information and data in our technology information systems as required

Ensure proper document management measures are followed for all leased owned and other associated documents. Maintain file retrieval/storage scan documents and open/distribute mail

Review client invoices in conjunction with lease requirements and collect proper supporting backup documentation from landlords/billing authorities and confirm all calculations are correct

Conduct desktop audits of YearEnd Common Area Maintenance (CAM) Insurance and Real Estate Tax reconciliations interpret and analyze all charges for accuracy in accordance with lease documents. Directly responsible for dispute resolution with landlord for any identified discrepancies

Responsible for ensuring the financial obligations of our Clients is accurate and that monthly rents are processed in a timely manner

Oversee and manage the subtenant process including the recording and collection of monthly rent and the passthrough of invoices and yearend reconciliations

Communicate frequently with internal and external partners. Notify client of critical dates real estate policies and procedures and assist with general inquiries

Request and process certificates of insurance as required by the lease document

Review Estoppels and Subordination NonDisturbance Agreements (SNDAs) against the lease terms

Regularly exercises good judgment and logic in responding to leased and owned property inquiries from the client and/or landlords

Ensure that productive landlord and subtenant relationships are maintained in accordance with the lease and sublease agreements

Establish task priorities and create schedules for portfolio objectives

Able to manage multiple projects/priorities in a fastpaced environment

Assist managers with timely and accurate financial and critical date reports for client presentment identify and record savings identify exceptions investigate causes of exceptions and recommend solutions

Assist or oversee special projects as requested by the client or leadership

Partner with the manager and transition team to get new accounts established quickly and smoothly

Assist manager or oversee the creation and continuous updates to process playbooks

Provide guidance and direction to other Portfolio Administration Coordinators on various tasks and projects

Train new associates

Continuously seek business expansion opportunities with existing clients and develop those opportunities

Stay up to date on the latest industry standards and trends

KEY COMPETENCIES

1. Customer Service Skills

2. Communication Proficiency (oral and written)

3. Organization Skills

4. Analytical Skills

5. Technical Proficiency

6. Research Skills

7. Detail Oriented

8. Interpersonal Skills

9. Sense of Urgency

EDUCATION

High School diploma or GED required

Bachelors Degree preferred in any field; business finance/real estate accounting ideal

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Ability to understand interpret and abstract complex real estate lease terminology

Working knowledge of financial terms

Strong proficiency with MS Office Suite (MS Word Excel and PowerPoint)

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield please call the ADA line at or email. Please refer to the job title and job location when you contact us.