Business Analyst II Strategic Account Services

The Strategic Account Services (SAS) organization strives to improve the Amazon customer experience by working directly with selling partners to enable more selection reduce defects and drive growth across their businesses. Our team invents and innovates across technology processes and people to enhance the services we offer improve selling partner engagement and satisfaction and build scalable solutions.

We are seeking an experienced motivated selfdirected Business Analyst to join our team. You must thrive on solving complex problems and providing insights to help us improve the business and seller experience. You will generate insights that will guide operational excellence and product development for our customers developing solutions that not only deliver data but highlight the so what. Data analysis is at the core Amazons culture and your work will have a direct impact on decision making and strategy for our team. You will have the opportunity to work with a large and complex data warehouse to gather insights using data from across Amazon. These efforts will improve the ways in which we service our sellers and improve the business performance for SAS.

We are looking for someone with a broad technical background in data analytics strong business acumen who takes ownership of their work and is focused on customer needs. The successful candidate will communicate crisply in nontechnical terms to senior management. They will have an ability to make datadriven conclusions and will be comfortable with ambiguity while working in a fastpaced dynamic environment. The candidate will also need to be a collaborator who can work with internal and external teams to define and implement solutions that will yield benefits to Amazon customers around the world.

Key job responsibilities
Build a data structure and reporting process by working through various business parameters which establish truth in data
Understand the business challenges and identify datadriven business insights with effective presentation of findings at multiple levels of stakeholders
Design and conduct experiments on the effectiveness and efficiency of different initiatives to improve key output metrics and help shape the longterm strategy
Leverage data to increase the efficiency of our programs working closely with the business teams to drive optimization
Update existing and create new metrics and reporting that help drive business conclusions continually improving reporting and analysis processes
Own the design development and maintenance of ongoing metrics reports analyses and dashboards to help determine key business conclusions
Recognize and adopt best practices in reporting analysis and research (data integrity test design analysis validation and documentation)


3 years of tax finance or a related analytical field experience
3 years of Excel (including VBA pivot tables array functions power pivots etc. and data visualization tools such as Tableau experience
3 years of business or financial analysis experience
Bachelors degree or equivalent
Experience defining requirements and using data and metrics to draw business insights
Experience making business recommendations and influencing stakeholders
3 years of experience writing SQL queries and creating business intelligence reports

Masters degree in data science data analytics or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66900/year in our lowest geographic market up to $143100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.