Territory Manager
Territory Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Veolia Water Technologies & Solutions (VWTS) Engineered Systems is seeking a key member of our
Field Service Management team in the Central region upper Midwest (IL IN MI MN WI IA) leading a
team of three to four professional field leaders each responsible for a broader team of operators. Our
ideal candidate has an industrial or technical background preferably in water and wastewater treatment
solutions with experience in customer and account management as well as managing a team.
Key Characteristics
Lead fulfillment of the VWTS Field Service activities within the assigned customer base.
Manage contracts and operations at customer sites ensuring safety contract
compliance and financial performance
Responsible for lifecycle management of all assets within the assigned customer base
ensuring the team has necessary tools and skills to prevent failures and deterioration of
equipment.
Responsible for all Field Service operational metrics including EHS quality of service
utilization profitability and cost to serve
Duties & Responsibilities
Develop and drive business strategies across the assigned portfolio.
Collaborate with Sales and Commercial Engineering teams to support business growth
Responsible for building developing and holding responsible for daytoday fulfillment of
the field service teams
Partner with HR and Training Team for staffing activities including recruitment and
training
Own development of strong succession plans for the assigned team.
Foster a culture and drive continuous improvement within the assigned team
Demonstrates excellent EHS standards and follows policies/procedure
Lead process improvement restructuring and business transformation
Optimize workflows and processes for efficiency and costeffectiveness
Collaborate crossdepartmentally to align operations with organizational objectives
The job description is not designed to capture all the employees responsibilities but is intended to capture essential functions of the role. Responsibilities may change over time and may be assigned at any time.
Play a significant role in longterm planning project status reporting and implementing
change control processes.
Review Voice of Customer survey results and own closure of identified deficiencies.
Drive timely closure of customer issues or audit findings.
Communicate with leadership and supporting functions and request necessary resources
when something is off target.
Knowledge Skills & Abilities (List out required and preferred skills as applicable)
Accountability
Communication
People Management/Leadership
Computer Proficient
Adaptable
Customer Relations
Strong Trouble Shooting and ProblemSolving Skills
Knowledge of Wastewater Processes and Standards
Preferred:
Ability and willingness to work in and lead crossfunctional teams
Demonstrated Program / Project management skills.
Qualifications :
Required:
BS degree in a technical field i.e. Chemical Engineer Mechanical or Electrical Engineering or
equivalent experience.
Minimum eight years experience and relevant leadership experience in industrial water
wastewater or food & beverage water treatment solutions or related fields.
Preferred:
Experience with water treatment equipment and systems (DAF UF RO EDR EDI)
Ability to travel within assigned region 25
Computer proficiency with Google Workspace
Strong customer focus and servicerelated background
Additional Information :
Working Conditions
Office environment with some travel to industrial locations and customer sites travel 25
Compensation $130k to $153k with a bonus structure of 15
As an inclusive company Veolia is committed to diversity and gives equal consideration to all applications without discrimination.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
