Health Unit Coordinator HUC
Health Unit Coordinator HUC
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Job Description
Department Overview
The Health Unit Coordinator (HUC) is part of the health care team and utilizes her/his knowledge and skills to
support and enhance safety patient experience communications and efficiency on nursing units. The HUC
under the direct supervision of the Nurse Manager or Charge Nurse performs general nonclinical duties and
specific services necessary to expedite the efficient functioning of the nursing unit consistent with the
philosophy goals policies and procedures in the nursing department and OHSU.
Function/Duties of Position
Safety & Patient Experience
Act to promote a safe environment andPatient and Family Centered Care across the continuum to promote service
excellence to foster exceptional experiences for our patients
- Greet and screen visitors
- Update whiteboards and call boards
- Maintain census in Epic
- Conduct safety/environment of care surveillance
- Label medication bins
- Post Fall Risk and Isolation signs
- Print wrist bands
- Manage telemetry boxes
- Facilitate patient and family experiences
- Orient to unit and visitor policies
- Assist with communications between patient/family and healthcare team members
- Provide way finding
- Activate MyChart (as requested)
- Answer and triage call lights
- Track patient belongings
- Make postdischarge followup appointments (as requested)
- Support patient and family centered care across the continuum through Service Excellence
Communications and Operations
Support operations necessary tomeet the needs of the unit.
- Communicate in a respectful caring and nonjudgmental manner.
- Facilitate unit communications
- Answer phones
- Assist with paging
- Make nursecall assignments
- Manage Vocera wireless communication devices
- Schedule VIP (hospital transport) requests
- Assemble/disassemble charts
- Report and track equipment requiring maintenance
- Order and stock office supplies
- Send/receive materials in Ptube
- Place Equipment Pool orders
- Reconcile Epic downtime entries (census)
- Fax written orders (as requested)
Required Qualifications
- High School diploma or GED;
- One year of clerical experience in a health care environment; reads writes and speaks fluent English; basic knowledge of medical terminology basic math skills demonstrated computer skills demonstrated customer service skills ability to prioritize and multitask OR
- Equivalent combination of experience and training that would provide above referenced knowledge skills and ability.
- AHA Basic Life Support certification
Job Related Knowledge Skillsand Abilities (Competencies):
- Basic knowledge of medical terminology abbreviations and symbols.
- Ability to read write and speak fluent English.
- Basic math skills.
- Demonstrated computer skills Demonstrated customer service skills Ability to prioritize and multitask.
Preferred Qualifications
- Previous hospital or clerical experience preferred.
- Customer service related experience preferred.
- National HUC (Health Unit Coordinator) certification
Additional Details
- Frequent assignments with tight time frames.
- Frequent need to prioritize and multitask.
All are welcome
Required Experience:
IC
Employment Type
Unclear
