Senior Project Specialist Global Workforce Innovation Culture

Are you a teamplayer who thrives on collaboration organization and creating meaningful experiences As a Senior Project Specialist on the Global Workforce Innovation & Culture team youll be at the heart of shaping a workplace of belonging where employees feel connected valued and inspired. We are looking for someone to provide operational support to our Global Workforce Innovation and Culture team and play a pivotal role in bringing our People Pact to life for employees and customers in our headquarters office in Santa Clara CA.

What Youll Do:

Collaborate with Business Impact

• Operational Excellence Support management of leadership development programs and partnerships with external organizations that advance workforce innovation and provide learning opportunities to ServiceNow employees. Create communications plans amplify opportunities engage participants and support logistical operations to maximize impact of programs and partnerships for employees.
• DataDriven Actions Monitor data and create quarterly reports to help measure and interpret the impact of the teams initiatives. Collaborate with colleagues across the Global Workforce Innovation & Culture team and broader HR teams to drive meaningful action plans based on data trends.

Cultivate Thriving Employee & Community Experiences

• Foster a Culture of Belonging Help launch a new Leadership Council in Santa Clara operationalizing strategies to strengthen engagement for local employees customers and community.
• Stakeholder Management & Collaboration Work crossfunctionally with groups across the company including Communications Global Impact Workplace Services Sales and more to enhance inoffice culture. Align internal and external experiences with ServiceNows employer brand and build relationships with key external leaders and partners.
• Bring Ideas to Life Gather employee feedback and turn it into real workplace improvements that help people thrive.
• Engage Customers & Communities Develop engagement plans and represent ServiceNow at public and customer events.

Qualifications :

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
• Youre an organized detailoriented problem solver who enjoys keeping projects on track
• You have experience in program management event management communications and/or people strategy
• You have strong communication and presentation skills with demonstrated experience working with both employees and customers
• You can work in a fastpaced collaborative environment where teamwork and culturebuilding are top priorities
• You can plan and implement change effectively
• You have the ability to work in our headquarters office in Santa Clara CA at least 3 days a week to foster connection and engagement. Occasional travel may be required.
• If youre a warm engaging and organized professional who loves making a difference in the workplace this role is for you! Join us in shaping a vibrant culture where employees feel seen supported and inspired to do their best work.

JV20

For positions in this location we offer a base pay of $102600 $169300 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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