Customer Service Rep
Customer Service Rep
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Now Hiring! Customer Service Rep
$500 Signing Bonus
MidAtlantic Finance
Clearwater FL (Ulmerton Rd)
We are looking for energetic and selfmotivated individuals to join our Dealer Relations Team onsite at our Clearwater FL location. The ideal candidate will have strong customer service and is proficient in utilizing Microsoft Officeto enter data in a fast paced environment. WorkMonday through Friday day shifts. No Weekends!Bilingual (English/Spanish) is desired but not required.
What Youll Get:
- Weekly Pay Fridays
- Medical Dental and Vision Insurance
- 401(k) with Company Match
- Accrue PTO from date of hire
- Advancement Opportunities
- Employee Referral Bonus
- No Weekends!
What Youll Do:
- Makes outbound phone calls daily to dealerships and clients as well as takes incoming calls.
- Introduces self and company to each client.
- Frequently contacts clients to get information needed.
- Establishes a great working relationship with dealerships.
- Communicate with dealerships andclients by telephone and by mail to ensure complete and accurate follow up.
- Ensures a phone call is always made to dealership prior to notice being sent.
- Prepares documents to be sent to dealerships according to State and MAFs guidelines.
- Coordinates and ensures delivery of letters to dealerships via courtesy (followup) phone calls.
- Satisfies customers through problem solving utilizing all resources necessary.
- Enters data into computer system.
- Strives to continuously build knowledge and skills and shares expertise with others.
- Attends department meetings as requested.
- Other duties may be assigned based on companys needs.
- Reports any safety issues immediately to management.
- Comply with all policies described in the employee handbook.
- Above average customer service and telephone skills
- Strong resolution abilities
- Good keyboarding and computer abilities
- Microsoft Office
MidAtlantic Finance conducts preemployment background drug screen and prior employment verification once an offer of employment is extended.
Who We Are:
Founded in 1989 MidAtlantic Finance has spent over 30 years becoming the premier nonprime auto finance source in the automotive industry. Contributing to our continued success is the focus on technology and our nearly 250 team members who provide world class service to our clients customers and partners nationwide.
Required Experience:
Junior IC
Employment Type
Full-Time
