At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the worlds top brands offering comprehensive engineering manufacturing and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
JOB SUMMARY
Conduct business process analyses needs assessments and preliminary cost/benefit analyses in an effort to align information technology solutions with business initiatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Participate in the exchange of ideas and information within the IT department.
- Ask questions; encourage input from team members.
- Provide regular updates to appropriate managers.
- Confer with organizational units involved to determine requirements.
- Maintain a good working relationship with customers and vendors.
- Demonstrate a commitment to customer service; anticipate meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
- Conduct inquiries pertaining to the development of new information systems to meet current and projected business needs. New systems will primarily be developed in a reporting software such as Power BI connected to a cloudbased Data Warehouse.
- Write functional specifications of user needs for application development enhancements and testing.
- Analyze user requirements procedures and problems to improve existing systems.
- Prepare functional systems and program specifications for data analysis solutions such as Power BI reports and Data Warehouses.
- Maintain and develop documentation for responsible area.
- Prepare project plans and schedules.
- Provide status updates of assigned projects.
- Maintain a thorough knowledge and indepth field experience regarding emerging or job technologies required to fulfill the job this could include formal or selfpaced professional development
- Recommend/conduct training.
- Maintain positive relations with all employees encouraging them to suggest ways of improving IT systems.
- Serve as escalation point for troubleshooting issues.
- Ensure 100 adherence to all IT and department policy processes and procedures.
- Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks elimination of nonvalueadded processes or complete reengineering of processes and systems).
- Drive continuous improvement through trend reporting analysis and metrics management.
- Assure that procedures and work instructions are efficient and not redundant.
- Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are best in field.
- Confer with reporting manager on complex or unusual situations.
- Establish new measurement systems if/where possible.
- Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
- Ensure 100 adherence to all company policies and procedures (i.e. Security Health Safety and Quality).
- Maintain discretion and confidentiality in all areas pertaining to data and proprietary information whether internal to Jabil or customer specific.
- Interpret a variety of instructions furnished in written oral diagram or schedule form.
- Maintain discretion and confidentiality in all areas pertaining to the IT systems.
- Understand and embrace the business and IT strategic direction.
- Comply and follow all procedures within the company security policy.
- May perform other duties and responsibilities as assigned.
JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
- Thorough knowledge and field experience using Power BI SQL SAP Data Warehouse solutions and other jobspecific tools such as diagramming software.
- Strong communications and customer service skills.
- Ability to interpret a variety of instructions furnished in written oral diagram or schedule form.
- Ability to effectively present information in oneonone and small group situations to customers clients and other employees of the organization.
- Proficiency in use of personal computers Microsoft Office products (Excel Word and PowerPoint) and email skills required.
EDUCATION & EXPERIENCE REQUIREMENTS
- Bachelors Degree required.
- Degree in Computer Science or Management Information Systems preferred.
- 12 years work or internship experience in a related position.
- Or an equivalent combination of education training or experience.
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a email address; direct phone call from a member of the Jabil team; or direct email with a email address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number birth certificate financial institution drivers license number or passport information over the phone or via email. If you believe you are a victim of identity theft contact the Federal Bureau of Investigations internet crime hotline the Federal Trade Commission identity theft hotline and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an email to or callingwith the nature of your request and contact information. Please do not direct any other general employment related questions to this email or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
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Required Experience:
IC