Executive Service Sales
Executive Service Sales
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Job Description
Date Posted:
Country:
IndiaLocation:
Temple Steps Block1 4th FloorNo.184187 Anna SalaiLittle Mount SaidapetChennai 600015 IndiaJob Title: Executive Service Sales
Location: Chennai
Role Overview:
Drive the commercial aspect of service and achieve AMC Renewal Conversion & Recovery of suspended/ discontinued services.
Identifying service needs in the field and working with respective regional teams to provide support.
Achieve and exceed monthly forecast contributing to the overall business.
Knowing developing and maintaining the elevator market and Otis growth through Service Sales.
Understanding customer expectations and working closely with service teams.
Completing all the documentation associated with the Contract i.e. Tender Technical clarifications legal documents etc. and submitting them to the customer within the given timeframe.
Preparing and making presentation to customers and stakeholders.
Responsible for account receivables.
Drive continuous improvement initiatives within the Service department identifying opportunities to streamline processes enhance efficiency and improve customer satisfaction.
What You Will Need to be Successful:
Diploma (or) Bachelors degree in Engineering Business Management or higher in related field.
Expertise in Service business forecasting and margin improvement with a track record of successful outcomes.
Excellent communication and interpersonal skills with the ability to collaborate effectively with internal and external stakeholders.
Strategic thinking and problemsolving abilities with a focus on driving continuous improvement and operational excellence.
Exposure to latest trends in Customer Service must have sound knowledge in technical andcommercial aspects as well as soft skills.
Coordinate with service team to action plans and address deficiencies regarding safety callback rates and technical support.
Recommend and detail changes in maintenance service documentation methods process design and delivery.
Conduct field education training ensuring that we create and maintain a safe working environment.
If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide the industrys largest Service portfolio.
You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 69000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fastmoving highperformance company.
When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.
We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.
Today our focus more than ever is on people. As a global peoplepowered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
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Employment Type
Full-Time
