COBRA Consultant
COBRA Consultant
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$ 17 - 31
1 Vacancy
Job Description
At CVS Health were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nations leading health solutions company we reach millions of Americans through our local presence digital channels and more than 300000 purposedriven colleagues caring for people where when and how they choose in a way that is uniquely more connected more convenient and more compassionate. And we do it all with heart each and every day.
Position Summary
This is Hybrid position and office days are Tuesday Wednesday and Thursdays. In this role as a COBRA Analyst you will:
- Perform COBRA administration requirements as your primary responsibilities.
- Verify COBRA and retiree enrollment status maintain eligibility databases and process elections terminations and reinstatements in accordance with plan sponsor direction and regulatory guidelines.
- Address COBRArelated eligibility questions or concerns and make changes to member or client records accordingly.
- Coordinate updates to client records including rate or plan structure changes and ensure accurate downstream system integration.
- Utilize and interpret proprietary systems and online resources; understand account structures COBRA contracts and benefit parameters to address eligibility matters.
- Ensure all communications involving sensitive member data adhere to HIPAA compliance requirements.
- Act as the liaison between clients vendors and the IT department to define business requirements and identify solutions for nonstandard arrangements.
- Anticipate and resolve issues before they impact service and approach complex problems with innovative thinking.
Required Qualifications
- 1 year work experience with COBRA regulations and guidelines
- 1 year of data entry experience
- Excellent written and verbal communication skills which demonstrate the ability to interact courteously and effectively with both internal and external customers; skills include listening and comprehension constructive feedback spelling grammar proofreading and telephone communication
- Demonstrated ability to creatively solve problems and create improvements
- Understands intent/end state and operates with minimal guidance to meet that intent/end state
- Ability to manage multiple tasks and shifting priorities
- Ability to manage high work volume and oversee a variety of incoming workflows
- A team player capable of operating independently when needed
- Deliver accurate and timely results
- Follows up as needed to effectively resolve an issue
Preferred Qualifications
- Experience with Microsoft Word Excel Outlook
Education
- High School diploma G.E.D. or equivalent experience
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$17.00 $31.30This pay range represents the base hourly rate or base annual fulltime salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience education geography and other relevant factors. This position is eligible for a CVS Health bonus commission or shortterm incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers patients members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages our great benefits include:
Affordable medical plan options a 401(k) plan (including matching company contributions) and an employee stock purchase plan.
Nocost programs for all colleagues including wellness screenings tobacco cessation and weight management programs confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off flexible work schedules family leave dependent care resources colleague assistance programs tuition assistance retiree medical access and many other benefits depending on eligibility.
For more information visit anticipate the application window for this opening will close on: 05/06/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal state and local laws.
Required Experience:
Contract
Employment Type
Full-Time
