drjobs Operations Sales Manager

Operations Sales Manager

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1 Vacancy
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Job Location drjobs

West Orange, NJ - USA

Monthly Salary drjobs

$ 50000 - 60000

Vacancy

1 Vacancy

Job Description

About Us: We are a fastgrowing locally owned service business based in West Orange NJ. Our companies including Mosquito Shield of North Central NJ Decorate with Lights and Dannys Big Truck provide seasonal and yearround services to homeowners and small businesses. We are passionate about delivering an outstanding customer experience while continuing to expand into new markets.

The Role: We are seeking a fulltime Operations & Sales Manager to help drive our next stage of growth. This is a handson dynamic role where you will oversee daily operations handle inbound sales calls and leads and help support new business development initiatives as we expand into new service lines.

Youll work directly with ownership and play a critical role in increasing revenue maintaining service excellence and helping the business scale.

Key Responsibilities:

  • Sales:
    • Handle inbound sales calls emails and online inquiries across our brands
    • Follow up with leads provide service quotes close sales and enter customer data.
    • Proactively identifyupselling and crossselling opportunities.
    • Track and report on sales metrics and lead conversions.
  • Operations:
    • Support scheduling routing and customer communication for service teams.
    • Help with technician dispatch supply orders and light backoffice administration.
    • Assist withonboarding new customers
    • Monitor customer satisfaction and follow up on service issues.
  • Business Development Support:
    • Assist in launching new service offerings and initiatives.
    • Conduct market research and help create customer lists or outreach strategies.
  • Light Marketing Support:
    • Coordinate occasional email campaigns (templates and schedule already established).
    • Maintain accurate customer records inCRM systems.

What Were Looking For:

  • Prior experience insales operations or customer service roles.
  • Strong communication skills and a professional upbeat phone manner.
  • Highly organized detailoriented and able to juggle multiple priorities.
  • Comfort using technology (CRM systems email marketing platforms etc..
  • Selfstarter who enjoys working in a small entrepreneurial environment.
  • Interest or experience inhome services businesses is a plus.
  • Bonus: Experience with sales logistics coordination or business development.

Details:

  • FullTime InOffice Position (West Orange NJ)
  • Salary: $50000$60000 depending on experience
  • Paid Vacation and Sick Days
  • Opportunity for performancebased bonuses as sales goals are met
  • Future potential for health insurance and 401(k) benefits as the company grows

Required Experience:

Manager

Employment Type

Full-Time

Company Industry

About Company

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