Book Personalization Supervisor 2nd Shift

Position Description:

CGI Federal is looking for team members at our Arkansas Passport Center Book Print Production facility.
The book personalization supervisor plans directs and coordinates the daily activities of Book Print Card Print Quality Control and Mailroom. Responsible for setting work priorities and assuring a smooth transition of all work between the various departments. Interprets policies and procedures and established goals for subordinates. Conducts all training for department and reviews quality of work being completed by employees.

This position is located in Hot Springs Arkansas.
Second shift is described as 3:30pm11:30pm with Mandatory overtime when applicable 1:3011:30

Your future duties and responsibilities:

Your future duties and responsibilities:
Under the direct supervision of the Book Personalization Manager plans directs and coordinates the daily activities of book print card print quality control and mailroom to include but not limited to:
Passport book and card personalization
Verification of accuracy of printed data and quality of personalized passport books and cards
Proper delivery of passports and cards to applicants
Operation of automated postal machines and coordination of all mail pickups by the USPS and private carriers
Sets work priorities and assures smooth transition of all work between departments
Monitors department production and makes necessary adjustments to ensure production goals are being met
Assigns and reviews work of subordinates
Interprets policies/procedures and establishes goals for subordinates
Monitors employee production for quality and quantity
Tracks employee time and attendance
Conducts performance appraisals and makes recommendations for salary reviews
Counsels employees regarding job performance and conducts disciplinary actions as required
Assists in recruiting and hiring process for department
Conducts training for department to include but not limited to work procedures regulations and proper postal requirements
Interfaces with CGI and Department of State managers on regular basis

Required qualifications to be successful in this role:

Required qualifications to be successful in this role:
U.S. Citizenship
Ability to successfully complete the CGI Background Investigation to include: 50 State Criminal Education Employment and Credit Checks
Ability to obtain and maintain Moderate Risk Public Trust security clearance
Bachelors degree plus 3 years of experience supervising a staff in a production environment OR 5 years of direct supervision of at least 5 people in a production environment
Excellent verbal and written communication skills
Advanced functionality in MS office applications including Excel and Word
Additional Requirements: Must be able to lift and carry 35 pounds repetitively

Desired qualifications/nonessential skills required:
Experience working in a quotabased production environment such as manufacturing and call centers.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level experience relevant training and licensure and certifications. To support the ability to reward for meritbased performance CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $48500.00 $121900.00.
CGI Federals benefits are offered to eligible professionals on their first day of employment to include:
Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation holidays and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and Wellbeing programs
#CGIFederalJob
#PassportUS

Skills:

• Analytical Thinking
• Customer Service & Support
• Project Management
• Quality Management

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and wellbeing and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race ethnicity ancestry color sex religion creed age national origin citizenship status disability pregnancy medical condition military and veteran status marital status sexual orientation or perceived sexual orientation gender gender identity and gender expression familial status or responsibilities reproductive health decisions political affiliation genetic information height weight or any other legally protected status or characteristics to the extent required by applicable federal state and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S. please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements and in accordance with applicable laws some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with CGIs legal duty to furnish information.