Medical Billing Analyst
Medical Billing Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Medical Billing Analyst
Location: Fort Worth TX (Hybrid)
This is a hybrid position based in Fort Worth TX. Employees are expected to work onsite Monday through Wednesday with the option to work remotely on Thursday and Friday.
Training Requirement:
The first 90 days of employment will consist of inoffice training to build a strong foundation in systems workflows and team collaboration.
Position Summary:
The Medical Billing Analyst plays a key role in delivering toptier medical billing services to enliven Health customers. This is an entrylevel customerfacing position providing Tier 1 support via phone and email. The analyst will develop a comprehensive understanding of the FDS Enliven Health Medical Billing platform and the policies and procedures required to effectively assist clients with medical billing and claims submissions.
Key Responsibilities:
- Provide Tier 1 support by troubleshooting claim issues and assisting customers via phone and email.
- Educate clients on billing policies for Medicare Medicaid and thirdparty insurers.
- Conduct training sessions through Zoom and other tools.
- Log all interactions and escalate unresolved issues as needed.
- Share best practices and stay informed on industry updates and software enhancements.
- Ensure compliance with HIPAA and company confidentiality standards.
- Uphold the mission and values of Omnicell .
Basic Qualifications:
- Education:High School Diploma or GED.
- Experience:12 years of experience in customer service or a professional support role.
- Skills:
- Strong communication problemsolving and analytical skills.
- Ability to manage high call volumes and work under pressure.
- Proficiency in Microsoft Office.
- Familiarity with CRM systems and general office tools.
- Typing speed of 35 WPM; 10key preferred.
- Wellorganized selfmotivated and able to work independently.
Preferred Qualifications:
- Experience in DME medical billing insurance or pharmacy settings.
- Background in inbound phone and email customer support.
Work Environment & Physical Requirements:
- Hybrid role with inoffice training; remote work available after completion.
- Must be able to sit stand walk and use hands regularly.
- Occasional bending reaching or kneeling may be required.
Required Experience:
IC
Employment Type
Full-Time
