Room Service Head WaiterHead Waitress Chef de Rang - Trianon Palace
Room Service Head WaiterHead Waitress Chef de Rang - Trianon Palace
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1 Vacancy
Job Description
Profile
You have at least 1 year of experience as a Head Waiter/Head Waitress (Chef de Rang) in the restaurant industry
You are bilingual in French and English
You have excellent interpersonal skills with both clients and colleagues
You have a strong attention to detail and a passion for perfection
Authorization to work in France is required
Please check your commute before applying.
JOIN US!
Joining Waldorf Astoria Versailles means working in an exceptional setting in a warm and familylike atmosphere.
It also means becoming part of the Hilton family whose vision passed down by Conrad Hilton is to fill the earth with the light and warmth of hospitality by delivering exceptional experiences to every guest every time.
Hilton Group was ranked #1 in France in the Worlds Best Workplaces ranking.
A message from our General Manager Stphanie Rambaud:
Dear candidates we sincerely thank you for your interest in our estate.
Please know that we are eager to meet you and look forward to welcoming you into the wonderful team of the Waldorf Astoria Versailles.
BENEFITS
Two consecutive days off
Straight shifts no split shifts
Overtime properly tracked compensated with time off or pay (under conditions)
Free parking or 50 reimbursement of the Pass Navigo public transport card
Various bonuses: profitsharing yearend bonus seniority bonus referral bonus and sales bonus for some positions
Health insurance covered at 78 for individuals and 100 for disability insurance
Complimentary hot beverages / access to a staff restaurant and Foodles connected fridges with employer participation
Uniform provided and laundered by the hotel / lockers available
Active CSR Committee (Corporate Social Responsibility)
Regular events and a familyoriented and supportive atmosphere
Recognition programs.
Exclusive Hilton employee benefits:
Discounted rates for stays in Hilton hotels worldwide (for you your friends and your family)
Access to elearning platforms across all fields along with inhouse training
Clear career development opportunities within the Hilton Group.
To apply please send your application to:
Visit our company page: Waldorf Astoria Versailles Trianon Palace on LinkedIn
EOE/AA/Disabled/Veterans
Located on the edge of the Chteau de Versailles Park nestled in a true haven of greenery the Waldorf Astoria Versailles Trianon Palace offers guests 199 rooms and suites within the Trianon Palace*** and its Pavilion****;
a brasserie restaurant La Vranda and its Bar Gallery; a Michelinstarred fine dining restaurant Gordon Ramsay; event spaces and conference centers;
as well as a fitness center and the luxurious Guerlain Spa.**
We are looking for aRoom Service Head Waiter/Head Waitress (Chef de Rang) to join our Room Service team.
Position available on a permanent contract (CDI)
39 hours/week Morning shift 6:00 am to 2:20 pm // Evening shift 3:40 pm to 11:00 pm // Day shift 8:00 am to 4:20 pm
Your Responsibilities
Customer Relations
Ensure customer satisfaction
Offer a warm personalized welcome to guests
Provide attentive service tailored to each guests needs
Listen carefully to guest feedback and follow up as needed
Build strong relationships with guests advise them and encourage loyalty
Highlight and promote the restaurants offerings.
Technical Skills / Service Delivery
Actively participate in service (morning day or evening shifts)
Organize and oversee the work of commis waiters apprentices and interns
Master the menu and product offerings
Ensure and verify:
The setup of the service area and back of house
The cleaning and tidying of the service area and back of house after service.
Obtain updated information before each service regarding dish compositions and any menu changes
Adapt work organization pace and guest interaction depending on service volume and clientele type
Ensure proper care and maintenance of equipment provided.
Sales / Commercial
Proactively suggest and advise guests on the available services
Pay close attention to and respect guest requests
Help to grow revenue in your department
Contribute to guest loyalty through the quality of service provided.
Management
Actively work toward achieving departmental goals by:
Following hotel procedures and internal controls
Increasing sales.
Follow billing and payment procedures
Help to manage dishware and small equipment carefully avoiding breakage
Participate in inventory counts.
Hygiene / Health and Safety / Environment
Maintain a clean work environment and ensure food safety by strictly following daily HACCP hygiene standards
Comply with all equipment usage and safety instructions.
Employment Type
Full-Time
