Store Supervisor
Store Supervisor
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0-1years
13 - 13
1 Vacancy
Job Description
About Us
We re a longstanding familyrun business proudly serving Derbyshire and Nottinghamshire. As the region s leading care provider we re committed to supporting our local community by offering trusted highquality mobility products and services. From walkers and wheelchairs to stairlifts and digital Lifeline alarms our goal is to make everyday life safer easier and more comfortable for those who need it most.
The Role
We re looking for a friendly and motivated Store Supervisor to join our Mobility Retail team. Youll lead daytoday operations in the shop support customers with compassion and care and ensure our store remains a welcoming space for those looking to maintain their independence.
Key Responsibilities
- Supervise daily store operations ensuring excellent customer service at all times
- Support a small retail and care team delegating tasks and mentoring team members
- Engage with customers in a warm respectful manner understanding their needs and guiding them to the right products or services
- Maintain high standards of merchandising cleanliness and stock management
- Support the ordering pricing and displaying of stock
- Assist with minor product demonstrations (e.g. showing how to safely use mobility aids)
- Promote and explain our Lifeline and carerelated services to customers and their families
- Handle customer enquiries returns and issues professionally and efficiently
- Ensure all health & safety and safeguarding standards are met instore
Requirements
About You
- Retail or supervisory experience (mobility or healthcare retail preferred but not essential)
- A genuine desire to help people and make a positive difference in the community
- Excellent communication and interpersonal skills
- Calm patient and supportive especially with older or vulnerable customers
- Organised and proactive with good attention to detail
- IT literate and comfortable using EPOS and stock systems
- Reliable and flexible with a handson attitude
Benefits
What We Offer
- A rewarding role where you truly make a difference in people s lives
- Supportive familyrun working environment
- Training on mobility products and services (no prior knowledge needed)
- Opportunities for progression within our growing care business
- Staff discount on mobility products
- Company pension and holiday allowance
Join us and be part of a team that supports independence dignity and care in your local community.
About You Retail or supervisory experience (mobility or healthcare retail preferred, but not essential) A genuine desire to help people and make a positive difference in the community Excellent communication and interpersonal skills Calm, patient, and supportive especially with older or vulnerable customers Organised and proactive, with good attention to detail IT literate and comfortable using EPOS and stock systems Reliable and flexible, with a hands-on attitude
Employment Type
Full Time
