Luxury Stores Stylist Luxury Stores
Luxury Stores Stylist Luxury Stores
Posted on :
02-05-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 31200 - 65100
Vacancy
1 Vacancy
Posted on :
02-05-2025
Job Description
Amazon is seeking passionate and experienced stylists to provide world class service to luxury fashion and beauty customers via various digital platforms and inperson events. As a Luxury Stylist you will build new client relationships nurture existing relationships and reengage inactive clients by ensuring an exceptional and personal experience for each client. The ideal candidate will have luxury clientfacing experience be passionate about luxury fashion and beauty products and excel in customer communication and multitasking. Candidates must have a proven track record of driving sales for brand partners and exceptional customer service via their personal client book. Candidates must thrive in a startup environment where they bring creativity demonstrate longterm thinking and an ability to navigate an ambiguous and changing business. Candidates should be highly motivated independent and passionate about luxury customer service.
This teams operating hours are 8 hours per day 9am5pm EST) 7 days a week and subject to change. Candidates must have flexibility to work a variety of shift assignments including nights/weekends/holidays. This is a remote position.
Key job responsibilities
Provide world class recommendations for customers by utilizing fashion beauty and/or styling expertise brand and trend knowledge trainings customer data and a variety of inhouse software programs (e.g. chat feature CRM tooling)
Identify and understand customer needs such as personal preferences lifestyles and wardrobe or beauty regimen opportunities to create personalized recommendations for clients
Develop thoughtful assortment curations and provide expert advice to inspire customers to discover Luxury Stores selection and services
Utilize a variety of software programs to address concurrent inbound requests and resolve customer inquiries with a positive and elevated tone and personal and solutionoriented mentality
Build and maintain positive rapport and longterm relationships with customers by proactively engaging and assisting them across customer preferred channels (e.g. chat video phone email inperson)
Leverage and build CRM insights to develop strong customer relationships and ensure retention
Present products and services to customers by exhibiting knowledge that helps gain and retain customer trust and confidence
Convert customer sessions into multiunit sales through Lookbook creations category/brand referrals and event introductions based on customer needs and preferences
Annotate comprehensive summaries and notes regarding customer interactions preference and feedback. Manage client transfers during shift transition.
Support Outbound clienteling efforts such as client outreach VIP events or other relationship building initiatives
Support broader Luxury Stores team such as Customer Service and Brand Management team when needed to ensure world class service to all Luxury Stores clients
Actively promote the Amazon Fashion and Luxury Stores brand and keep a strong positive professional image during all Customer interactions
Demonstrate entrepreneurship and ownership by providing feedback and suggestions to improve broader service offering and luxury shopping experience
Demonstrate independent problem solving skills while prioritizing multiple tasks and deadlines ensuring you lead with customer obsession
Demonstrate proven expertise in supporting inperson activations and directly engaging with clients facetoface leveraging interpersonal skills to create memorable experiences and build lasting relationships with customers in physical retail environments
Achieve and exceed daily weekly and monthly performance metrics
Be creative yet intentional to find ways to go above and beyond for your customers
2 years Luxury clientfacing experience
3 year relevant fashion or beauty experience which can include retail sales/styling personal shopping concierge service online styling editorial styling merchandising etc.
Demonstrated passion for thoughtful creative and elevated customer service flexible to adapt quickly to changing customer and business needs
A strong luxury fashion or beauty knowledge base including an array of brands/designers styles and current international trends
Exceptional communication skills including the ability to clearly communicate in writing and speech to a global customer and brand base Confidence and the ability to make decisions under pressure
Computer savvy with knowledge of MS Office Suite; familiarity with multiple web browsers windows navigation instant messenger tools (e.g. chat) and social media
Flexibility with schedule including weekends/evenings and occasional holidays to service customers
Ability to be analytical with data to listen to and interpret customer needs and to anticipate future needs
Fashion Merchandising or equivalent degree
AA or Bachelors degree
Bilingual a plus
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $31200/year in our lowest geographic market up to $65100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
This teams operating hours are 8 hours per day 9am5pm EST) 7 days a week and subject to change. Candidates must have flexibility to work a variety of shift assignments including nights/weekends/holidays. This is a remote position.
Key job responsibilities
Provide world class recommendations for customers by utilizing fashion beauty and/or styling expertise brand and trend knowledge trainings customer data and a variety of inhouse software programs (e.g. chat feature CRM tooling)
Identify and understand customer needs such as personal preferences lifestyles and wardrobe or beauty regimen opportunities to create personalized recommendations for clients
Develop thoughtful assortment curations and provide expert advice to inspire customers to discover Luxury Stores selection and services
Utilize a variety of software programs to address concurrent inbound requests and resolve customer inquiries with a positive and elevated tone and personal and solutionoriented mentality
Build and maintain positive rapport and longterm relationships with customers by proactively engaging and assisting them across customer preferred channels (e.g. chat video phone email inperson)
Leverage and build CRM insights to develop strong customer relationships and ensure retention
Present products and services to customers by exhibiting knowledge that helps gain and retain customer trust and confidence
Convert customer sessions into multiunit sales through Lookbook creations category/brand referrals and event introductions based on customer needs and preferences
Annotate comprehensive summaries and notes regarding customer interactions preference and feedback. Manage client transfers during shift transition.
Support Outbound clienteling efforts such as client outreach VIP events or other relationship building initiatives
Support broader Luxury Stores team such as Customer Service and Brand Management team when needed to ensure world class service to all Luxury Stores clients
Actively promote the Amazon Fashion and Luxury Stores brand and keep a strong positive professional image during all Customer interactions
Demonstrate entrepreneurship and ownership by providing feedback and suggestions to improve broader service offering and luxury shopping experience
Demonstrate independent problem solving skills while prioritizing multiple tasks and deadlines ensuring you lead with customer obsession
Demonstrate proven expertise in supporting inperson activations and directly engaging with clients facetoface leveraging interpersonal skills to create memorable experiences and build lasting relationships with customers in physical retail environments
Achieve and exceed daily weekly and monthly performance metrics
Be creative yet intentional to find ways to go above and beyond for your customers
2 years Luxury clientfacing experience
3 year relevant fashion or beauty experience which can include retail sales/styling personal shopping concierge service online styling editorial styling merchandising etc.
Demonstrated passion for thoughtful creative and elevated customer service flexible to adapt quickly to changing customer and business needs
A strong luxury fashion or beauty knowledge base including an array of brands/designers styles and current international trends
Exceptional communication skills including the ability to clearly communicate in writing and speech to a global customer and brand base Confidence and the ability to make decisions under pressure
Computer savvy with knowledge of MS Office Suite; familiarity with multiple web browsers windows navigation instant messenger tools (e.g. chat) and social media
Flexibility with schedule including weekends/evenings and occasional holidays to service customers
Ability to be analytical with data to listen to and interpret customer needs and to anticipate future needs
Fashion Merchandising or equivalent degree
AA or Bachelors degree
Bilingual a plus
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $31200/year in our lowest geographic market up to $65100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Employment Type
Full-Time
Key Skills
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