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GCS AE Job Description Document
Job Title: Returnship GCS
Location: Noida/Bangalore
Special Internship (Returnship) of 6months for Women candidates with prior experience and a minimum of 2year gap/break for Application Engineer Role at Global Customer Success Team of Cadence Design Systems
Cadence is a pivotal leader in electronic design building upon more than 30 years of computational software expertise. The company applies its underlying Intelligent System Design strategy to deliver software hardware and IP that turn design concepts into reality. Cadence customers are the worlds most innovative companies delivering extraordinary electronic products from chips to boards to systems for the most dynamic market applications including consumer hyperscale computing 5G communications automotive aerospace industrial and health.
The Cadence Advantage
Job Summary
Inviting applications from Women candidates for the 6month training program to enable reentry to work as an Application Engineer in the Global Customer Success team at Cadence.
The program involves a 6month training (by our experienced Application Engineers) including InClass and On the Job training which prepares candidates to work as an Application Engineer in Global Customer Success (GCS). GCS provides remote technical support to WW customers of Cadence in all its Software products. Application Engineers apply their expertise and debugging skills to resolve customer issues quickly collaborate with R&D to ensure bug fixes and create technical artifacts for Cadence Support Portal to enable customer selfhelp. The role requires continuous learning excellent problemsolving and communication skills.
As a member of the GCS Organization for the Custom IC & Simulation group you will partner with worldwide Cadence customers to provide postsales technical consultation for Custom IC domain products involving Front End (Design Editing Netlisting Simulation) Back End (Layout Generation Placement and Routing Verifying) Design Porting Tool Setup and Customization for implementing cuttingedge designs.
This involves working closely with the customers to understand and debug complex issues enabling them to proceed further with design cycle phases helping them leverage the latest tool capabilities and guiding them with the implementation of software in their design methodologies. You will have an opportunity to acquire both breadth and depth of technical knowledge get wide exposure to the latest design practices in the industry and demonstrate expertise by authoring highimpact knowledge content.
This role also provides an opportunity to participate in the evolution of key technology solutions to the most pressing design problems. In this role you will have the opportunity to work with product teams to identify and prioritize product improvement initiatives with your timely feedback and observations.
This an excellent opportunity to work in a supportive flexible and friendly work environment that GCS offers where we are vested in each others success and are passionate about technology and innovation.
Job Responsibilities
Duties include but are not limited to assisting customers with flowsetup queries and issues raised by them working with Product R&D on defects and enhancements and Creating a knowledge database for Cadence Online Support customers on common problems and solutions. Goal is to provide a superior Support experience to Cadence customers. Additional responsibilities may include working on various company projects that require excellent teaming skills and the ability to work across functional areas to optimize the support flow.
Qualifications
Experience and Technical Skills required
Behavioral skills required
Regards
K Madhu Prasad (Madhu Reddy)
Hiring Team
Required Experience:
Contract
Full-Time