Medical Receptionist - Internal Medicine
Medical Receptionist - Internal Medicine
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Salary Not Disclosed
1 Vacancy
Job Description
Park Nicollet is looking to hire a Medical Receptionist to join our Primary Care Frontline team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
Position Summary:
Call Center:
- If an employees main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93 availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department.
Front Desk:
- The primary responsibilities for employees providing support within a department are to greet patients collect copays schedule followup appointments and referrals and support departmental clerical duties.
Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care.
Department Overview:
We are a group of healthcare workers who are passionate about helping patients and their families with improving their health. With a team of 18 clinicians we see approximately 150 adult patients (ages 18 a day. Our clinicians consider our front desk team members as colleagues and really partner with staff to take great care of our patients. Collaborating with all members of the team is how we have continued to have excellent patient experience results and maintain high quality patient measures. We campus includes free parking in a parking lot or ramp. Wolfe Park is in walking distance to enjoy a walk and break. We are located next to many stores and places to enjoy lunch including Target Byerlys Fresh Thyme McDonalds Subway Chipotle and Bogarts Donuts. Our team is friendly engaged and we love to have fun!
Our primary care department provides a wide range of services from yearly physicals Medicare wellness visits preops general office visit video and phone visit in clinic procedures nurse visits and vaccine clinics.
Clinic hours and Work Schedule:
Our clinic is open to serve patients 7am 6pm MTh and 7am 5pm on Fridays and the third Saturday of the month from 8am 12pm.
MF 8:00a4:30p occasional Saturdays 8a12p.
Required Qualifications:
- 6 months related experience
- Accurate computer/keyboarding skills required.
- Demonstrates knowledge of agerelated growth and development principles necessary to provide appropriate service and assure safety of patients.
- Must be proficient in the operation of the following types of equipment: telephone and headsets PC printer photo copier and fax machine.
Preferred Qualifications:
- Strong verbal and written communication
- Strong verbal and written communication
- Human relations sensitivity and customer service skills
- Listening and telephone etiquette skills
- Medical terminology knowledge desirable
- Comfort in asking patients for copays and race collection.
- Ability to promote and maintain good patient relations and patient confidentiality.
- Ability to work in a fastpaced and structured environment.
- Ability to sit for long periods of time.
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance dental insurance a retirement program time away from work insurance options tuition reimbursement an employee assistance program onsite clinic and much more!
Employment Type
Unclear
