Call Center Representative Bilingual
Call Center Representative Bilingual
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Salary Not Disclosed
1 Vacancy
Job Description
Bilingual Call Center Representative
OPPOORTUNITY FOR DENTAL INSURANCE BENEFITS and GROWTH
Are you looking for a position that offers growth opportunities merit increases paid training and a comfortable work environment If so fill out the job application and be prepared to be a part of a great team!
At Community Dental Partners we take pride in servicing our practices with communication support through phone calls and text messages to support our patients in creating a unique experience on the phone and in the practice.
Our Call Center Specialists work on answering inbound calls and calling patients who are due for their dental exams. Our role in the Call Center is to reach out to existing/potential patients to provide information about our practices services and gather all information needed for an appointment. Along with creating the appointment we follow outlined processes to confirm appointments and assist patients with their needs.
Representatives:
- Ability to work in a fastpaced environment; the flexibility to handle multiple priorities while maintaining a high level of professionalism
- Provide excellent phone skills: clear articulate communication to accurately describe our services to patients and collect information
- Provide a superior customer service experience through the phone
- Meet departmental goals for inbound and outbound calls
- Convert leads into appointments
Education and Experience
- High school diploma or equivalent
- Proficiency using the Google Suite of products
- Proficiency in relevant computer applications and call center systems
- Excellent typing skills
- Fluency in English & Spanish
Community Dental Partners is an Equal Opportunity and Affirmative Action Employer. Our committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon jobrelated reasons regardless of an applicants race color religion sex sexual orientation gender identity age national origin disability marital status genetic information protected veteran status or any other status protected by law.
Job Type: Fulltime
Starting Pay: $13/hour
Internal ID: CDP100
Required Experience:
Unclear Seniority
Employment Type
Full-Time
