Project Manager II - Software Delivery
Project Manager II - Software Delivery
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Job Description
Learn what makes QTS a unique place to grow your career!
Who We Are:
Its pretty exciting to find yourself standing in a pivotal moment in time. Its even more exciting to be out front leading it. At QTS our worldclass data centers are supporting our customers most strategic growth initiatives positioning us at the forefront of todays dynamic digital transformation.
As AI and cloud drive the demand for increased speed capacity and capability QTS has emerged as the global digital infrastructure leader committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation QTS designs builds and operates some of the worlds most advanced forwardthinking data is a portfolio company of Blackstone.
. People who play a vital role in our companys culture innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable resourceful and mission driven. Together we do great things.
Who You Are and the Impact You Will Have:
The Project Manager II Software Deliveryis responsible for driving the delivery of process and project solutions in support of ServiceNow and Service Delivery Platform (SDP). The PM is a handson technical project management position with high visibility and large levels of responsibility. The PM is responsible for providing cross discipline leadership of projects ranging from business application and infrastructure implementations to business change initiatives. As a Project Manager this role is expected to manage multiple high complexity high risk and or business critical projects; mentor more junior project managers/analysts; and actively champion and contribute to continuous improvement of PM best practices.
What You Will Do:
Plan and manage multiple projects in support of QTS and will involve resources from a variety of locations and disciplines both internal and external to the organization.
Work closely with the project team and business stakeholders to define the approach activities and timelines for project leveraging project management and product management best practices. Tailor standard project methodologies to define pragmatic approaches for specific initiatives.
Facilitate and support process improvement and business process reengineering efforts in critical areas directly impacting product development client experience sales and revenue recognition.
Apply modern project management techniques to manage a project achieving objectives of scope quality time and cost; organize and lead project status and working meetings; prepare progress reports; present to executive steering committee on a regular basis; proactively identify and mitigate project risks and issues; manage project changes; develop relationships with key business stakeholders.
Work closely with business groups to ensure the efficiency and effectiveness of solutions.
Hold project teams accountable for their project responsibilities and deliverables; proactively ensure that teams are in sync in terms of communication schedules issues etc.; develop project teams by promoting empowerment engagement and high quality deliverables.
Maintain a high level of knowledge about our services systems methods of delivery implementation and support processes and Service Level Agreements.
Work with business groups to balance conflicting demands for resources.
Champion continuous improvement and adoption of project management and product life cycle best practices using innovative ideas to increase effectiveness.
Develop processes and documentation and continually improve the organizations project methodology.
Seek to understand change impacts resulting from the project and leads the team in defining and executing change management plans. Proactively encourages crossfunctional business involvement in projects building trusting relationships with business counterparts to ensure alignment and buyin to business and system solutions.
Apply best practices for operational excellence across all programs and initiatives.
What You Will Need to be Successful:
Experience managing software development and release management
Bachelors Computer Science Business Administration or equivalent professional experience
Five or more years of progressively responsible experience managing a combination of software implementation system integration and business or organizational change management projects.
Proven experience managing technical projects using project management best practices
US Citizenship for this position is required by law due to federal customer contracts
Nice to Have:
Three or more years of professional experience in management consulting
Experience working in a Data Center or similar environment
MBA or related Masters degree
Experience in Organizational Change Management
MS Project experience
PMP and ITIL certifications
The Perks (and these are just a few!:
QRestSabbatical
Employee Stock Purchase
QTS scholarship for dependents
Eagle Club award trip eligibility
Paid volunteer days
Tuition assistance parental leave and military leave assistance
Total Rewards
This role is also eligible for a competitive benets package that includes: medical dental vision life and disability insurance; 401(k) retirement plan; exible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program and other company benets.
This position is Bonus eligible.
We conform to all the laws statutes and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women minorities individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation gender identity or national origin age disability status Genetic Information & Testing Family & Medical Leave protected veteran status or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint orally or in writing to the employer or the government or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The Know Your Rights Poster is included here:
The pay transparency policy is available here:
Pay Transparency Nondiscrimination PosterFormatted
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process please send an email to and let us know the nature of your request and your contact information.
Required Experience:
IC
Employment Type
Full-Time
