Maintenance Tech

About Us:

Vacatia is an innovative hospitality company transforming the timeshare experience from discovery to booking and stay. Our mission is to develop nextgeneration travel programs delivering the best vacation experiences for families to enjoy year after year. Barefootn located in the heart of Central Florida is perfectly positioned near the areas thrilling theme parks. The resort beckons relaxation with spacious accommodations and amenities. After a day of excitement at the parks return to the resort to relax and reconnect with the people and things that matter most in life.

Summary:

Reporting to the Maintenance Manager with direction from the Resort Manager the Maintenance Technician ensures the efficient operation and maintenance of resort units common areas and grounds.

Essential Duties and Responsibilities:

• General Maintenance: Perform general building maintenance daily inspections service calls planned preventative maintenance and light landscaping duties.
• Pool Maintenance: Conduct hourly pool upkeep and perform ADA pool lift procedures and periodic maintenance.
• Building Knowledge: Maintain overall knowledge of building exteriors and interiors identify and report maintenance issues and address safety concerns. Follow up with the Lead Maintenance Attendant as necessary.
• Emergency Response: Respond to emergency situations and demonstrate knowledge of emergency procedures.
• Department Support: Assist other departments with light cleaning maintenance housekeeping marketing and HR activities when needed.
• Maintenance Requests: Respond to daily maintenance requests provide support to guests and other departments produce maintenance reports and ensure logs are up to date.
• Supply Management: Track maintain and ensure the safe condition proper use and return/inventory of maintenance supplies tools and resources. Report incidents to management as appropriate.
• Guest Interaction: Provide onsite activities area attractions events and other vacation information to owners/guests. Solicit client referrals timeshare tour opportunities online satisfaction reviews and customer feedback for improvement.
• Additional Duties: Perform related duties as assigned or as the situation dictates.

Requirements:

• Education/Experience: High school diploma or GED. General repair knowledge and experience including basic hand tools. Pool certification is preferred or must be able to attain.
• Customer Service Skills: Strong customer service skills with the ability to resolve common problems and concerns of owners/guests professionally.
• Communication Skills: Good oral and written communication skills with the ability to engage and effectively communicate at all levels.

Physical Requirements:

While performing the essential duties of this Job the employee is commonly required to stand talk or hear. Additionally employees in this position are frequently required to walk; use hands to lift place handle and feel; stoop kneel and crouch when stocking shelving etc. Employees must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Lifting items over 25 pounds will be done with equipment or two or more employees.

Disclaimer:

Vacatia is an equal opportunity employer. All decisions are based solely on the individuals qualifications and ability to perform the work. An application must be completed for each position for which you are applying. Qualified and interested individuals may submit their application to Human Resources.

Vacatia reserves the right to modify this job description at any time without notice. The specific requirements duties and skills set forth in this job description are intended to be allinclusive as of the date this document is prepared. However this job description may not contain all the duties physical requirements and skills you may be asked to perform during your employment with Vacatia. Further the job description is not a guarantee that you will perform any or all these duties.

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