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Interprets and translates services for limitedEnglish speaking patients and employees at Beth Israel Deaconess whose primary language is THAI: in fulfillment of BIDeaconess commitment to serve its employees and the community at large.Job Description:
Enables Medical Center Staff to better meet the needs of limitedEnglish speaking patients and employees; e.g. interpretation between health care providers and patients including translating consent forms and other written materials as needed; interprets during procedures performed. Responsible for interpreting for the clinical volume that presents during the shift along with any administrative requirements without limitation. Responds to individuals and departments in a timely and respectful manner and demonstrates a team approach. Relays patientprovider communications requiring interpretation in person via phone video and/or letter. Provides assistance as needed with patient registration reminder and cancellation calls provider calls and other communications as requested. Keeps accurate statistical data as required. Maintains and improves expertise through appropriate continuing education. Participates in training and informational sessions as they become available and as required by manager. Demonstrated knowledge of cultural aspects of patient care in the US and target culture as well as excellent cross cultural skills to provide satisfactory interface between cultures to best serve varying socio economic levels of health care literacy and be a cultural broker between differing cultural beliefs and practices. Abides by the Massachusetts Interpreter Associations Code of Ethics and the MMIA Standards of Practice. Performs oncall responsibilities: Ensures availability during assigned oncall hours or scheduled appointments. May be asked to assist with other departmental tasks as required.Part-Time