Business analyst
Business analyst
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Job Description
Summary:
The selected candidate will need to draw from their technical knowledge research abilities critical thinking skills and expertise in pretax benefits. They will play a key role in the extraction of business level detailed requirements and acceptance criteria and to document these in a suitable format for use in developing software and products that help our customers get the best of their healthcare benefits.
Role:
Business analysts serve as a liaison between the customer and the product development team by collecting analyzing and translating customer feedback into requirements for product enhancements and development.
This role requires an initiativetaking analytical person a prompt communicator and an actionoriented performer who will collaborate with a team of product managers designers software developers and quality assurance personnel to continually improve our software and products. To succeed the business analyst will function as a subject matter expert on the customer and partner with internal stakeholders to ensure we deliver software and products that meet customer needs.
Responsibilities:
- Collaborate with leadership business owners subject matter experts technology associates external business partners and endusers to understand and document business requirements.
- Translates business requirements into functional requirements to make it comprehensible to developers/project team.
- Evaluate the upstream and downstream impact of each task with an emphasis on seeing end to end picture.
- Mediate between the customer internal stakeholders and the product team to ensure software and products meet customer needs.
- Create acceptance criteria and other assets to guide testing and validation; help product development team(s) make critical release decisions.
- Coordinate with stakeholders to review understand and appreciate the work of the product development team(s) including iteration demos and presentations.
- Troubleshooting web applications verifying reported live issues identifying their underlying cause and seeing them through to resolution liaising with development and product management teams where appropriate.
- Utilize tools such as JIRA Confluence and online whiteboarding platforms like MIRO for brainstorming and mapping exercises.
- Assisting with the setting up and configuration of test environments.
- Work and communicate effectively in an agile team environment.
- Identify gaps in test coverage and perform other testing as necessary including performance security accessibility and user acceptance.
Qualifications
Requirements:
- The candidate must have the below key competencies
- Change and Adaptability
- Results Focus
- Collaboration
- Client Focus
- 5 years of product or software development experience with consumer web applications mobile apps enterprise software solutions; or equivalent professional experience.
- Ability to communicate effectively both verbally and in writing.
- Ability to break down and solve problems through creative problemsolving skill.
- Ability to work with a technically and geographically diverse team.
- Excellent planning organizational and time management skills.
- Experience in creating and delivering health care software products is preferred.
- 2 years of testing experience would be preferred.
- Working experience in Agile team would be preferred.
- Proven experience identifying process opportunities and efficiencies
Required Experience:
IC
Employment Type
Full-Time
