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Job Description:
CUSTOMER SERVICE REPRESENTATIVE
Amarillo TX
Come join a growing team of passionate individuals who love working together to ensure our customers get the best service!
This is an onsight Parttime role 2428 hours week)role located in Amarillo TX. You must be near Amarillo TX to work in the office 3 days/week. Hours are approximately 3 days MF in office 6hours between 2pm10pm. 6 hours every Saturday between 7am2pm.
Customer Service Representatives ensure delivery of excellent customer service through fast and accurate communication and coordinating with other departments to resolve inquires. They are the first point of customer contact for general inquiries. They build and maintain business relationships with clients by providing prompt and accurate service to promote customer loyalty.
Builds and maintains relationships with customers.
Responds to a work queue and resolves issues in a timely manner; escalates issues of a complex nature.
Demonstrates a basic knowledge of application functionality.
Provides information to the appropriate CSI department regarding customer issues and concerns.
Performs other duties as assigned.
Preferred Skills: Nice if you have not mandatory
Call Center experience
Banking
The minimum amount of relevant work experience to successfully perform the job is at least one 1 year. Technical education or job knowledge equivalent to a 2year college or trade school.
As a forwardthinking software provider Computer Services Inc. (CSI) helps community and regional banks solve their customers needs through open and flexible technologies. In addition to its awardwinning core banking platform these include the latest in lending digital banking payments financial crime prevention and cybersecurity. Building on its nearly 60year track record of personalized service CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI visit
CSI provides rewarding and challenging career opportunities for our employees. When determining your pay we consider various factors such as your skills qualifications experience and location. Along with a competitive salary this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits visit: Benefits Summary
CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation gender identity national origin age physical and mental disability marital status veteran status or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process please email us at and we will work with you to meet your accessibility needs.
For applicants residing in California please read Privacy Notice for California Residents CSI
Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.
Required Experience:
Unclear Seniority
Part-Time