Community Response Coordinator - Behavioral Health Network
Community Response Coordinator - Behavioral Health Network
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Job Description
Do you possess strong organizational resourcing and communication skills Are you seeking an opportunity to contribute in a way that makes a difference Join Catholic Charities of Maine Behavioral Health Network in our pursuit to provide help and create hope in Maine. We have one opening for a FullTime Community Response Coordinator!
The Behavioral Health Network is dedicated to helping adults and families struggling with a mental health diagnosis and/or substance use disorders. We are an interdisciplinary team of psychiatrists nurse care managers clinicians care coordinators and peer support specialists who provide an integrated and missionguided approach to client care for adults and families.
Position Summary:
The Community Response Coordinator (CRC) is a trained and supervised professional who plays a vital role in connecting individuals to supportive services at CCM and within the broader community.
Key Responsibilities:
- Serve as the initial point of contact ensuring a warm and welcoming experience for individuals seeking services.
- Enter client data into the electronic health record system.
- Conduct accurate screenings and assessments.
- Facilitate completion of consenttotreat forms and inform clients of their rights and scope of services.
- Ensure seamless and timely transitions throughout clients treatment experience.
- Develop and maintain relationships with community providers supporting children adults and families.
- Receive process and facilitate referrals and manage referral workflows.
- Coordinate scheduling of provider and service appointments with the scheduling team.
- Complete preintakes and verify/explain client eligibility.
- Process intakes and ensure all necessary documentation is completed.
- Provide linkage to clinical and nursing support as needed during initial screening.
- Participate in community tabling events prevention activities and resource events.
- Facilitate client orientations and support CCM clinics and workshops.
- Work collaboratively with the CARES team to ensure:
- Safe oversight of client access to services.
- Oversight of the day space.
- Clinically sound care transitions.
- Offer regular support to individuals experiencing:
- Active substance use
- Trauma
- Thought disorders
- Homelessness
- Provide outreach for:
- Programmatic and clientbased referrals.
- Service provision and transitional planning.
- Assist clients with navigating complex service systems during entry and transition.
- Conduct programmatic and clientspecific outreach to build partnerships with:
- CCM departments
- Area homeless shelters
- Hospitals
- Crisis services
- Criminal justice systems
- Domestic violence shelters
- Assisted living and healthcare providers
- Provides care coordination support to assigned caseload.
Benefits include:
- $4000 Recruitment and Retention Bonus: $1000 at time of hire $1000 upon successful completion of 6month probation and $2000 at one year with job performance and position is in good standing
- Five 5 weeks of Earned Time (first year! plus an additional six 6 paid agency holidays!
- Short and longterm disability basic life insurance 100 employer paid!
- A choice of three 3 comprehensive medical plans
- Dental & Vision Insurance options
- Voluntary Accident & Critical Illness insurance with a paid Health Screening Benefit
- 401k agency contribution
- Mileage Reimbursement
- Employee Assistance Program (EAP)
- Bereavement Time off
- Health and Wellness programs including up to $100 reimbursement per year on health and wellness purchases as well as access to group & individual wellness coaching.
- 10 Employee discount on childcare at our Catholic Charities Child Development Centers (Portland and Biddeford)
- Annual training reimbursement
- Electronic Health Record system
- ADP LifeMart Employee Discount program
Qualifications:
- Shallbeanindividualwhoiscertifiedbythe DepartmentasaMentalHealthRehabilitationTechnician/Community (MHRT/C & MHRTC CSP preferred). CADC or LADC preferred.
- Shall have at least two 2 years of relevant experience working with adults specifically in a behavioral health case management capacity.
- Shall possess a working knowledge of pertinent local community resources.
- Must have the requisite computer skills necessary to function successfully in an electronic health record environment.
You may apply directly on our Career Center or send your resume and cover letter via email faxor mail to Human Resources Office Catholic Charities Maine P.O. Box 10660 Portland ME 04104.
Catholic Charities Maine is a United Way and Affirmative Action/EOE/Minorities/Females/Veteran/Disabled Employer. Catholic Charities Maine participates in EVerify. For more information on EVerify please go to:
Required Experience:
IC
Employment Type
Full-Time
