Commercial Director mwd - Hilton Frankfurt Gravenbruch

EOE/AA/Disabled/Veterans

As Commercial Director you will be responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel.

What will I be doing

This role will drive the planning and of the commercial strategy and activity through supporting the Revenue management team Sales Catering and Events Marketing eCommerce and Public Relations teams through working effectively with area support teams. F&B commercial activities will be shared responsibilities with the F&B Manager Director of Operations GM and the Commercial Director.

As Commercial Director you will develops teams and individuals in commercial functions whilst being a Key business partner to the Hotel General Manager. This role is key to seize new opportunities through strong customer relations and works as an Ambassador for the company with our Owners and Key Stakeholders.

You will ensure that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space whether in Rooms Meeting Space outlets or other revenue departments. Driving overall Fair Market Share (FMS) results gaining an Unfair share through a disciplined of commercial activities.

As Commercial Director you will be lead coach develop recruit and retain future talents. He/she will manage performance develop and evaluate the commercial team members on the agreed KPIs whilst working effectively as part of a 4D structure on property. Specifically a Commercial Director will perform the following tasks to the highest standards:

• Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to using the Hilton Commercial Focus process and all available business tools and intelligence available. Deliver as a minimum the budgeted revenues across all revenue streams To include but not limited; All Rooms GC&E F&B Leisure and Spa with a control on cost of sale route to market channel shift and marketing / ECommerce opportunities.
• Work with the GM Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.
• Ensure Business Review Guidelines (current to 5 years) all Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.
• Support various On Property RDOSs and Area Marketing teams in coordinating hotel level marketing sales and public relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance.
• Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix review and validate forecasts develop strategies for different demand periods and review and approve retail and group pricing strategies.
• Develop and maintain strong relationships with all stakeholders owners hotel teams Hiltonmatrix support teams to ensure commercial benefits of the hotel.
• Liaise with VP of Operations presents commercial strategies to Regional Team and key stakeholders.
• Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).
• Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.
• Participate in the leadership activity of the Hotel and Region.

What are we looking for

To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Relevant experience in hospitality/travel industry in a revenue generating or commercial services role. Ideally you have worked as Commercial Manager/Director in a matrix organization similar to Hilton before.
• Relevant experience in presenting sales plans presentations etc. to senior level executives and constituent groups
• Relevant experience in working with departmental financial data to make strategic/tactical decisions
• Relevant experience in evaluating and identifying business opportunities for a business
• Relevant experience in managing a sales or commercial team
• Business fluent in both German and English. ideally you are also proficient in a 3rd language.

What is it like working for Hilton

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of worldclass brands. Dedicated to filling the earth with the light and warmth of hospitality we have welcomed more than 3 billion guests in our more than 100year history. Hilton is proud to have an awardwinning workplace culture and we are consistently named among one of the Worlds Best Workplaces.

We support the mental and physical wellbeing of all Team Members so they can Thrive thanks to innovative programs and benefits such as workplace flexibility career growth and development and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members unique perspectives and voicesalong with those of our Guests Owners Suppliers and Partnersto cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what its like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions of his or her role and to receive other benefits and privileges of employment. Please contact us to request accommodation.