Fair Ridge - Residential Coordinator Mon-Fri 12am-8am
Fair Ridge - Residential Coordinator Mon-Fri 12am-8am
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1 Vacancy
Job Description
Title: Residential Coordinator(MonFri 12am8am) (shift cannot be changed)
Level: Coordinator
Department: Fair Ridge Emergency Shelter
Reports to: Assistant Director of Operations
Pay Rate: $20/hr
Location: Fairfax VA
FLSA Status: NonExempt
We are hosting Open Job Fairs on 3/19 and 3/22 at our main office in Fairfax VA! Please read below for more details. Please bring a copy of your most recent resume!
- Wednesday 3/19/25 from 4pm7pm
- Saturday 3/22/25 from 9am12pm
- Location: 10301 Democracy Lane Ste 200 Fairfax VA 22030 Suite 200
About Us:
Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organizations inception we have adapted and grown to meet community needs all while working in partnership with government and private partners and community members. Today Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence. In the last year our compassionate team of individuals changed the lives of nearly 2000 individuals half of which were children. Our Culture is built from our Core Values of Inclusivity Collaboration Accountability Respect and Empowerment (iC.A.R.E.
About the Role:
The Residential Coordinator provides essential 24hour awake coverage and supervision of a large Fairfax County emergency shelter for households with minor children. This facility is a 85unit hotel and provides a total of 344 beds. The Residential Coordinator acts as the first point of contact for client needs and support. This position is responsible for crisis intervention facilities management ensuring the safe and efficient operation of the front desk and maintaining a positive living environment within the shelter. The residential coordinator will ensure the safety of shelter residents and the property of Shelter House.
How you will contribute:
- Ensure the safe functioning of the shelter and maintain a safe environment for clients. Monitor visitor checkin and front desk calls and inquiries
- Perform rounds and monitor the outside and inside of the building grounds
- Update the daily log by documenting all interactions with clients and any other significant events in the shelter
- Work closely with case managers to support and reinforce the clients service plan and maintain ongoing communication regarding client progress
- Complete efficient shift exchange with incoming/ outgoing staff and report on the days activities in order to maintain consistency throughout the day
- Ensure all documentation pertaining to the Shelter House log is completed and in compliance with agency best practice
- Evaluate and provide for basic needs of shelter clients while on shift. Distribute household items toiletries and other items to clients as needed.
- Perform residential cleaning including light touchups and washing shelter linens
- Organize and restock household supplies toiletries linens towels and donations
- Perform weekly unit inspections (Was this an expectation with the need to conduct them twice a week)
- Maintain the dignity and confidentiality of all clients during service delivery
- Maintain current knowledge and ability to administer emergency procedures to include building evacuation health emergencies and safety management
- Conduct assessments and intakes for OneNight Only families seeking shelter after hours.
- Accept donations and support volunteer programs and events in the shelter
- Participate in staff meetings and staff training as directed
- Ensure compliance with all agency policies and best practices
- Proficiently utilize Google Suites applications (email calendar drive docs etc) as a part of daytoday work requirements
- Serve as emergency personnel and must report to work as scheduled regardless of circumstances (inclement weather highway congestion etc)
- Proficiently utilize Microsoft products as a part of daytoday work requirements.
- Exemplify the Shelter House core values of (iCARE); Inclusivity Collaboration Accountability Respect and Empowerment
- Perform other duties deemed necessary to support the program and agency
Requirements
Required:
- A high school diploma or GED
- 2 years of experience in human services field i.e. mental health substance abuse homeless and domestic violence
- Ability to build strong working relationships with clients and team members
- Strong verbal and written communication skills
- Willingness to work evenings and weekends when needed
Preferred:
- A bachelors in human services/ related field
- 1 year of experience in customer service
- Experience working in programs serving homeless families
- Experience working in a residential environment
- Current CPR/ First aid certification
Physical Requirements:
- Annual TB Test is required
- Ability to sit or stand for long periods
- Ability to lift items weighing 1020 pounds
Benefits
Benefits:
- Medical Dental & Vision Insurance
- 401K contributions with a 4 employer match
- 13 Paid Holidays 2 Floating Holidays and the opportunity to take your Birthday Off
- Two SemiAnnual Team Building Events
Equal Employment Opportunity:
Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employmentrelated decisions will be made and carried out without regard to race color religion national origin ancestry citizenship age (over 40 sex marital status pregnancy sexual orientation gender identity veteran status disability unrelated to the individuals ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job and to employees with respect to their observance of their religious beliefs in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department.
Drug and AlcoholFree Workplace Policy:
DrugFree Workplace: Shelter House is committed to maintaining a drugfree workplace. Employment is contingent upon compliance with our DrugFree Workplace Policy which prohibits the unlawful manufacture sale distribution dispensation possession or use of controlled substances or in the workplace. Additionally all subcontracts and purchase orders over $10000 must include provisions ensuring a drugfree workplace.
Required Experience:
IC
Employment Type
Full-Time
