Operations Manager
Operations Manager
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1 Vacancy
Job Description
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated customerfocused individuals who want to join our team as an Operations Manager. In this role you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety quality attendance and performance. To achieve this managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through datadriven decisions and analytical problemsolving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time to the right location.
Our Operations workflow has three major components: First mile where the product is housed and ready for order; Middle mile where the order is hauled to your area; and Last mile when the product is delivered to the customers door. Please note that all workflows have slight building variations but one thing is constant: our vision and dedication to the customer.
Our fulfillment network launches new Operations sites every year providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business current openings.
Key job responsibilities
Key Responsibilities and Job Elements:
Support mentor and motivate your salaried and hourly workforce
Lead largescope projects with site and regional impact
Build and execute productivity plans through forecast reviews determining productivity requirements and partnering with other Leaders to load balance
Manage safety quality productivity and customer delivery promises
Collaborate with all support teams including Safety Engineering Loss Prevention Quality Assurance Human Resources to develop plans to meet business objectives
Lift up to 49 pounds and frequently push pull squat bend and reach
Stand/walk for up to 12 hours during shifts
Work in an environment where the noise level varies and can be loud
Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
Continuously climb and descend stairs (applies to sites with stairs)
3 years of employee and performance management experience
Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area including weekends nights and/or holidays
1 years of performance metrics process improvement or lean techniques experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
