Director of Learning Quality
Director of Learning Quality
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Job Description
Job Title
Director of Learning QualityAgency
Texas A&M UniversityDepartment
Dean Of Business AdministrationProposed Minimum Salary
CommensurateJob Location
College Station TexasJob Type
StaffJob Description
Who we want
We are seeking a visionary leader to join our team as the Director of Learning Quality. In this critical role you will drive continuous improvement foster innovation and elevate program effectiveness within the dynamic higher education environment that is Mays Business School. You will spearhead the development and implementation of quality strategies leverage datadriven analytics to enhance outcomes and ensure compliance with modern standards including digital accessibility as you work on Teaching & Learning Innovation (TLI). By engaging with stakeholders and cultivating leadership you will play a pivotal role in shaping the future of learning excellence.
If you are a strategic thinker with a proven track record in program oversight quality strategy and innovation this is your opportunity to make a lasting impact. Join us to lead initiatives that inspire collaboration ensure compliance and push the boundaries of instructional excellence in higher education.
What you need to know
Salary: $87422 to $106850 (commensurate to selected hires experience
Cover Letter/Resume: A cover letter and resume will assist us in our review of your application materials.
Qualifications
Required Education and Experience
Bachelors degree or equivalent combination of education and experience
Ten years of related professional experience including:
Three years of related experience in leadership roles such as project management instructional design training and development program oversight or educational innovation.
Three years of related experience in hiring supervising and evaluating fulltime staff.
Preferred Qualifications
Masters degree in Instructional Design Educational Technology or a related field.
Experience working in higher education online learning environments or other complex academic settings.
Demonstrated success leading highperformance creative or technical teams in instructional design media production or educational innovation.
Proven ability to apply quality assurance methodologies to course development and delivery processes including instructional design and media workflows.
Certification in recognized quality frameworks such as Quality Matters OSCQR or digital accessibility standards such as WCAG.
Practical experience implementing and maintaining compliance with WCAG accessibility standards across digital learning content.
Documented success managing the full course development lifecycle including instructional design media production and online delivery.
Knowledge Skills and Abilities
Exceptional organizational and time management skills with the ability to manage multiple priorities in a dynamic environment.
Proven leadership critical thinking and decisionmaking abilities with a track record of driving continuous improvement.
Proficiency in project management and quality assurance tools used to plan monitor and evaluate complex initiatives.
Deep knowledge of instructional design principles digital media production workflows and learning management systems.
Strong analytical skills for interpreting data identifying trends and making evidencebased decisions.
Ability to design implement and sustain quality assurance strategies across instructional media and delivery functions.
Responsibilities
Learning Quality Oversight and Continuous Improvement
Oversee the quality review process for all materials developed by teams across TLI ensuring alignment with institutional quality benchmarks and learning objectives.
Conduct comprehensive quality reviews throughout the course lifecycle and provide actionable feedback to strengthen instructional and media deliverables.
Review and approve course materials and media assets to address alignment gaps and support compliance.
Establish performancebased quality metrics informed by best practices in instructional design media production and course delivery.
Develop and maintain guides templates and tools that support quality assurance practices across instructional design media and delivery functions.
Quality Strategy and Innovation Leadership
Lead the development and implementation of a comprehensive crossfunctional quality assurance strategy encompassing design media and delivery.
Partner with directors to develop and apply shared quality assurance rubrics and evaluation tools that reflect strategic priorities.
Promote a culture of sustained excellence and reflective practice throughout the TLI team.
Collaborate with TLI leadership to define unitwide quality standards aligned with Texas A&M University System policies institutional goals and relevant regulatory frameworks.
Serve on the TLI leadership team contributing to strategic planning crossfunctional initiatives and innovation pilots.
Lead special projects and respond to evolving strategic priorities as assigned by the Executive Director of Teaching & Learning Innovation.
DataDriven Quality Analytics and Insights
Lead the data strategy committee and guide the evolution of data collection systems to inform continuous refinement of TLI practices.
Design and implement a datadriven framework for assessing instructional and media quality across the learner experience.
Generate and present reports on key performance indicators trend analysis and strategic opportunities to TLI leadership and stakeholders.
Collaborate with team members across TLI to interpret data optimize processes and elevate programlevel quality.
Integrate feedback and analytics into iterative improvements across design production and delivery functions.
Compliance and Digital Accessibility Leadership
Ensure compliance with legal and regulatory requirements related to distance education and online content delivery including Texas A&M University System policies and accessibility standards.
Direct the development and implementation of accessibility guidelines aligned with WCAG 2.1 and university expectations.
Conduct internal accessibility audits and lead remediation efforts in collaboration with instructional and media teams.
Monitor and report on accessibility and compliance metrics across all digital learning assets.
Stay informed on evolving legislation and institutional policies and integrate updates into TLI processes and documentation.
Leadership Development and Stakeholder Engagement
Supervise and mentor a team of quality assurance specialists supporting their role development goal setting and ongoing professional growth.
Recruit hire onboard and retain highperforming team members; establish clear expectations and evaluate performance.
Provide training and support to internal teams on quality assurance frameworks accessibility protocols and compliance practices.
Represent the Learning Quality function in working groups committees and leadership forums within Mays and across the university.
Build collaborative relationships with internal stakeholders faculty partners and external vendors to support crossunit alignment.
Communicate quality priorities results and recommendations to senior leadership and key stakeholders across TLI and Mays Business School.
Other Duties as assigned.
Who we are
Texas A&M Universitys Mays Business School is a vibrant learning organization of more than 175 faculty members 125 staff members and 6400 undergraduate and graduate students in accounting finance management management information systems marketing and supply chain management. Mays Business Schools vision is to advance the worlds prosperity. To advance the worlds prosperity means providing a better future for generations who follow including quality of life environment and economic systems. To fulfill this vision our mission is to be a vibrant learning organization that creates impactful knowledge and develops transformational leaders.
Why Texas A&M University
We are a prestigious university with strong traditions Core Values and a community of caring and collaboration. Amenities associated with a major university such as sporting and cultural events stateoftheart recreation facilities the Bush Library and Museum and much more await you. Experience all that a big city has to offer but with a reasonable costofliving and no long commutes.
Medical prescription drug dental vision life and AD&D flexible spending accounts and longterm disability insurance with Texas A&M contributing to employee health and basic life premiums
Up to eight hours of paid sick leaveand at leasteight hours of paid vacationeach month
Automatically enrollment in theTeacher Retirement System of Texas
Health and Wellness: Free exercise programs and release time
Professional Development: All employees have access to freeLinkedIn Learningtraining webinars and limited financial support to attend conferences workshops and more
Educational release time and tuition assistancefor completing a degree while a Texas A&M employee
Living Well a program at Texas A&M that has been built by employees for employees
Our Commitment
Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect Excellence Leadership Loyalty Integrity and Selfless Service.
All positions are securitysensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
Required Experience:
Director
Employment Type
Full-Time
