Box Office Supervisor
Box Office Supervisor
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£ 30060 - 31586
1 Vacancy
Job Description
18.5 hours per week
Fixed term until 05.01.2026
We have an exciting role on offer within our Cultural Services as a Box Office Supervisor.
Middlesbrough Council is seeking a Box Office Supervisor to work within the sales and marketing team at Middlesbrough Town Hall and Middlesbrough Theatre.
Reporting to the Sales and Marketing Manager the postholder will work across both venues leading a team of Box Office Assistants to deliver exceptional customer service and generate revenue and footfall to our performances.
Please note that this is a parttime role working collaboratively with another Box Office Supervisor within the wider Sales and Marketing team of Middlesbrough Councils culture service.
This is a customerfacing role and the post holder will work shifts in the box office as well as carrying out supervisory tasks such as but not limited to
Managing the monthly rota.
Team training and development ensuring the team delivers the highest standard of customer service.
Using the Spektrix ticketing system to create events and reports manage daytoday ticket enquiries and process sales.
Processing guest lists and thirdparty sales as required.
This is an excellent opportunity for someone with significant experience of working within a box office who is comfortable leading a team and delivering excellent customer service across a variety of channels (in person over email over the phone).
The box office team works to a monthly rota and as such this ideal candidate will be available to work a mix of weekdays weekends and evenings. We aim to be flexible where possible; if you are unavailable on specific days or times please indicate this at the interview stage. Additional hours may also be available on a casual basis.
AI Guidance for Applicants
Applicants must ensure that anything submitted must be factually accurate. Plagiarism can include presenting the ideas and experience of others or generated by artificial intelligence as your own. Whilst candidates can make use of AI they must do it truthfully. Where possible experience stated within the supporting statement should also be visible in the work history part of the application.
Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to experience.
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What we offer
We believe in rewarding our people for their hard work by offering an attractive benefits package includinggenerous annual leave employee discounts and that all important pensiontheres something to benefit everyone!You can find out more about us and what weoffer by clicking below.
Documents
Required Experience:
Manager
Employment Type
Part-Time
