Victim Services Coordinator

JOB SUMMARY

Assists with providing services to child victims of crime and nonoffending family members to help them cope through the investigative and criminal justice process.

MINIMUM QUALIFICATIONS

Bachelors degree from an accredited college or university in Human Services Sociology Psychology Family Studies or other closely related field plus one 1 year experience working with children; OR an equivalent combination of related education and experience.

Due to the nature of this position the successful applicant must successfully pass an initial criminal background check as well as every two years thereafter and continuously meet the requirements of the Bureau of Criminal Identification (BCI).

ESSENTIAL FUNCTIONS

The following duties and responsibilities are intended to be representative of the work performed by the incumbent(s) in this position and are not allinclusive. The omission of specific duties and responsibilities will not preclude it from the position.

Applicants must be prepared to demonstrate the ability to perform the essential functions of the job with or without a reasonable accommodation.

• Provides crisis services advocacy trauma assessments followup support and referral services to clients. Coordinates medical exams for child victims language translation services and victim reparation applications.
• Coordinates and schedules the involvement of allied agencies involved with child abuse investigations and onsite forensic interviews of victims and witnesses according to interagency protocols. Facilitates interagency collaboration and participation.
• Provides data entry and maintains records.
• Reviews cases with supervisor for input and direction.
• May assist in operating the digital recording system to collect victim and witness statements during the forensic interview provided as evidence for the criminal justice process.
• May assist in providing tours and hospitality to clients and other professionals using the center.
• Assists in the coordination of training events for professionals.
• May assist with advisory board meetings and grant reporting tasks.

KNOWLEDGE SKILLS AND ABILITIES (KSA)

Knowledge of:

• Social casework principles
• Databases and computer software and programs related to jobspecific duties
• Child Development
• Microsoft Office 2010 version or higher (Word Outlook Excel PowerPoint)

Skills and Abilities to:

• Work with individuals from various economic and social backgrounds
• Respond quickly appropriately and effectively to crisis situations
• Build collaboration among and between agencies using the center
• Function independently
• Communicate effectively both verbally and in writing
• Maintain confidential materials and protect client privacy
• Ability to multitask and shift priorities under high pressure situations

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

IMPORTANT INFORMATION REGARDING THIS POSITION

Work is primarily performed in a typical office environment. Work hours are traditional office hours 8:005:00 but may occasionally extend outside of those hours to accommodate victims urgent child abuse investigations and to participate in community outreach awareness and education activities. Must be able to work one or more late shifts per month.

Able to respond to calls after hours or weekends for urgent child abuse cases.