Sr Manager Field Education Programs
Sr Manager Field Education Programs
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1 Vacancy
Job Description
Sr. Manager Field Education Programs JOB CODE Exempt
(This position is Hybrid working 2 days a week in the SBH Support Center)
About Sally Beauty Holdings Inc.
At SBH our purpose is to inspire a more colorful confident and welcoming world. We are the leader in professional hair color selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color hair care nails and skin care to retail customers looking for salon quality products at a value price. Beauty Systems Group branded as Cosmo Prof or Armstrong McCall stores along with its direct sales consultants sell professionally branded products intended for use and resale by salons to retail consumers.
At Sally Beauty Holdings we find beauty in diversity. Our inclusivity and selfexpression are what fuel our innovation and are welcome here and you can thrive here. We find beauty in YOU. Join us.
About the role
The Sr. Manager Field Education Programs is responsible for leading the content design implementation and evaluation of educational programs that align with store initiatives and strategic goals. This role requires curriculum development stakeholder engagement and program assessment expertise to ensure impactful learning experiences. The ideal candidate will have strong leadership skills a deep knowledge of stores strong product knowledge expertise and delivers internal and external customer excellence. Has the ability to manage complex educational field initiatives and collaborate across departments and external partners. Works closely with the Field Educational Content Designer to bring education and product knowledge to life and influence driving sales.
Key Responsibilities
- Field Program Development & : To meet organizational objectives and develop implement and oversee field educational programs and product knowledge initiatives for stores
- Educational Field Content Development:Oversees the design and organization of field training materials to enhance store learning. It includes researching and structuring content that aligns with educational field objectives and audience needsto deliver highquality content.
- Reporting & Continuous Improvement: Stay updated on best practices in field education and training to create reports presentations and documentation that effectively communicate program impact and outcomes to leadership
- Assessment & Evaluation: Assess and evaluate the programs effectiveness using datadriven analysis and stakeholder feedback
- Innovation & Operational Management: Manage budgets resources and timelines to ensure efficient program
- Stakeholder Engagement & Collaboration: Build strong partnerships with external collaborators and work with internal teams to enhance field program goals and objectives
- Leadership & Team Development: Cultivate a dynamic culture of innovation and excellence to inspire and empower store teams achieve sustainable outcomes and shape future field education needs/programs
Knowledge skills & abilities requirements
- Bachelors degree preferred in Education Instructional Design Project Management Business Administration or a related field
- 5 years of experience in program management project management field education training or a related area
- Experience in a corporate setting preferred
- Cosmetology License preferred
- Proven track record of leading and managing largescale field educational initiatives
- Strong knowledge of content development instructional design and learning platforms
- Drives innovation and creativity for largescale field education initiatives
- Excellent leadership project management planning and organizational skills to influence and motivate teams
- Analyzes data measures program success and drives continuous improvement with strong attention to detail
- Experience working with diverse stakeholders including educators and industry experts
- Strong written and verbal communication and presentation skills
- Ability to work in a fastpaced environment and manage multiple priorities effectively
- Embraces change management to adapt and shift direction as needed quickly
- Proficiency in learning management systems (LMS) educational technology tools and project management software
- Intermediate experience and knowledge of Microsoft Office applications
Core Competencies for Role
- Results Driver holds self to a good standard of work and delivery manages own time and focuses on the right priorities selfmotivated and adapts quickly
- Problem Solver & Decision Maker Utilize the correct information to make decisions and collaborate with others to solve problems exercising sound judgment to make prompt yet balanced choices
- Effective Communicator articulates with clarity when sharing information selfaware of impact and style when communicating to engage others asks questions and listens
- Strategic Thinker brings new strategic ideas to the team actively supports strategic plans provides additional ideas to drive improvements
- Team Builder works well with others collaborates with a broad number of associates/teams acts humbly when a part of a team and understands the importance of including others
- Flexible & Agile Adapter open to change works well with little direction and finishes the task keeps calm under pressure and isresilient moving forward quickly
Working conditions & physical requirements
The typical working environment is in the support center office and the work is sedentary. Typically the associate may sit comfortably to do the job. However some tasks and activities may be walking standing bending carrying light items such as papers files books and small parts driving an automobile to a store location etc. These activities are not frequent and do not require significant physical demands to perform the work.
While involving everyday risks or discomforts the work environment is designed with standard safety precautions. These precautions typical of offices meeting and training rooms retail stores residences or commercial vehicles include using safe work practices with office equipment avoiding trips and falls observing fire regulations and traffic signals etc. The work area is adequately lighted heated and ventilated ensuring the safety and comfort of our associates.
Benefits
We offer a competitive salary and outstanding benefits package that includes medical dental vision life Insurance paid vacation and sick days paid holidays tuition reimbursement and 401(k) with company match. In addition associates of SBH may take advantage of ourin house salon with complementary services and a varied selection of food options at our corporate campus. Also featured at our corporate campus is both a Sally Beauty and CosmoProf Professional onsite store where associates enjoy a great merchandise discount!
Qualified applicants will receive consideration for employment without regard to their race color religion national origin sex or disability.
#LIHybrid
Required Experience:
Manager
Employment Type
Full-Time
