As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and midmarket firms rely on SS&C for expertise scale and technology.
Job Description
Sr. Financial Operations Analyst
Locations: Kansas City MO Hybrid
Get To Know The Team:
In this role you will demonstrate a solid knowledge of multiple vertical lines of business and help strengthen knowledge of business processes internal systems/applications software tools customers business and customer relationship skills.
Why You Will Love It Here!
- Flexibility: Hybrid Work Model & a Business Casual Dress Code including jeans
- Your Future: 401k Matching Program Professional Development Reimbursement
- Work/Life Balance: Flexible Personal/Vacation Time Off Sick Leave Paid Holidays
- Your Wellbeing: Medical Dental Vision Employee Assistance Program Parental Leave
- Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds Talents and Experiences of Our Employees
- Training: HandsOn TeamCustomized including SS&C University
- Extra Perks: Discounts on fitness clubs travel and more!
What You Will Get To Do:
- Perform activities in support of new lines of business business process improvements risk reduction or cost savings initiatives best practice identification etc.
- Identify efficiencies and valueadded solutions that could impact multiple lines of business and departments; analyzes possibilities capabilities and constraints; and recommends alternative business solutions.
- Provide daily and ad hoc customer support develops documentation and completes audits.
- Accept escalated issues and works on problems of a moderate scope; analyzes root cause understands the impact and scope of the problem and applies judgment within defined practices to determine the appropriate action.
- Participate in the initiation requirements design testing fund setup/conversion and postimplementation support phases of a project.
- Obtain all necessary information from client.
- Analyze client needs provide information and advice regarding best approach and work with internal support and technology staff to develop and implement appropriate solutions.
- Support client with annual initiatives including fiduciary fees mailings master history purges dead fund purges small balance account liquidations etc.
- Help plan and design business processes and make recommendations and changes in order to improve and support business systems and activities
- Utilize systems and data to resolve business issues in the most effective and productive manner.
- Interface with various levels of management both internally and externally
- Work with operations management to relay processing/operationsrelated client issues.
- Assists with daily operation tasks of Financial Operations Representative II (S2 and Financial Operations Representative III (S3 roles
What You Will Bring:
- Excellent attention to detail and accuracy and strong multitasking skills
- Computer experience (Word Excel Microsoft Outlook)
- Interpersonal and customer service skill
- Ability to work independently as well as in a team environment
- Knowledge of transaction processing and mutual fund industry and transfer agent operations.
- General knowledge of SS&C AMS systems and reporting capabilities
- Ability to persuade others and manage conflict effectively
- Strong service orientation
- Ability to ask probing questions and be perceptive in listening to clients needs in order to provide timely solutions and responses
- Ability to handle multiple priorities meet deadlines and keep time sensitive commitments.
- Ability to obtain information and propose technical solutions that meet the clients need and confirm system requirements.
- Adept at coordinating activities and enlisting cooperation from others.
Thank you for your interest in SS&C! To further explore this opportunity please apply through our careers page on the corporate website at explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or feebased recruitment services.
SS&C offers excellent benefits including health dental 401k plan tuition and professional development reimbursement plan.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.
Salary is determined by various factors including but not limited to relevant work experience job related knowledge skills abilities business needs and geographic regions.
Other States Salary range for the position: 65000 USD to 68000 USD.
Required Experience:
Senior IC