Community and Stakeholder Engagement Manager
Community and Stakeholder Engagement Manager
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Job Description
We are looking for a Community and Stakeholder Engagement Professional to join our growing team of Communications and Engagement Consultants. Our Community and Stakeholder Engagement Consultants are deployed during the preconstruction and delivery phases of projects.
We are currently recruiting for a Consultant to join us and support our client as a Community and Stakeholder Engagement Manager
The opportunity....
Are you passionate about making a real difference in local communities impacted by major infrastructure projects Do you thrive in peoplefacing roles and have a flair for communication problemsolving and empathy
We are looking for an enthusiastic and dedicated Community Engagement and Stakeholder Engagement Manager to play a pivotal role in on one of the UKs most ambitious infrastructure projects.
What Youll Be Doing
Special Cases Support
- Work closely with our community engagement team to identify individuals directly affected by construction who may qualify as special cases.
- Liaise with empathy and care collecting essential evidence to support those cases for the Special Cases panel.
- Prepare compelling case materials manage the progression through formal processes and collaborate with the mediation service.
- Work alongside the Commercial team to implement followup actions and compile progress reports.
Community Engagement
- Build strong trusted relationships with local communities stakeholders and project partners.
- Manage projectrelated claims ensuring those impacted are supported and heard.
- Lead stakeholder mapping exercises and support the creation and delivery of Community Liaison Plans.
- Collaborate with project teams to anticipate construction impacts and reduce community disruption.
- Represent the project at public exhibitions community meetings and engagement events occasionally in the evening or on weekends.
Communication & Impact
- Ensure timely delivery of all community communications including notifications and updates.
- Promote the projects core valuesLeadership Safety Integrity and Respectin every interaction.
- Support internal training and toolbox talks to raise awareness of community sensitivities.
- Handle community enquiries and complaints efficiently keeping detailed records and updating the relevant teams with timely resolutions.
What Were Looking For
- A peopleperson with outstanding communication and organisational skills.
- A proactive mindset and ability to manage sensitive situations with empathy and professionalism.
- Experience in stakeholder engagement complaints handling or community liaison (desirable).
- Willingness to occasionally work flexible hours to attend community events.
What We Offer
- A chance to work on a historic project thats transforming Britains infrastructure.
- A supportive collaborative environment where community impact matters.
- Professional growth and development opportunities.
- A workplace that values respect inclusivity and integrity.
The successful applicant will be required to work onside a minimum of 3 days per week.
Additional Information :
Assystem Engagement Practice: Stakeholder Engagement Consultant
We work on a range of different projects that make a difference to how you I and everyone you know live work and experience everyday life.
From the roads and rails we travel on to the energy that powers our kettles heating and tech even the defence capabilities that keep us safe we are involved in the planning development and delivery of the infrastructure that most people take for granted.
But you are not most people. You understand that new development wherever or whatever it might be requires clear accurate and timely communication.
You recognise that effective communication is twoway process so you are a good listener.
You are empathetic confident and selfassured comfortable in leading difficult conversations with different types of stakeholders. Inevitably while construction disruption can sometimes be minimised by consulting with stakeholders not all frustrations can be eliminated.
Your calm and diplomatic approach to stakeholder management along with your problemsolving skills will be called upon as you balance the realities of construction with the needs of your stakeholders.
You can see the big picture and are able to articulate the benefits of your project to stakeholders be they residents community groups project teams 3rd parties or businesses.
What can you expect if you join us
Depending on your skill set and experience you might find yourself on assignments where you are negotiating on behalf of developers writing community or social value strategies managing public consultations running community events creating engaging content for publicity materials interfacing between residents and construction teams or working on special cases with individual stakeholder who have or will be significantly impacted by construction works.
As a consultant you will be deployed on an assignment and project that fits your skill set and experience. Assignment durations vary in length but generally run for a minimum of 12 months. At Assystem consultants have the opportunity to work across different sectors and clients. We encourage our consultants to expand their skill sets take training opportunities and support individuals to gain experience in the different communications specialisms within our practice.
We are committed to equal treatment of candidates and promote as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills talent and our peoples ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
