Associate Systems Administrator
Associate Systems Administrator
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$ 4387 - 7681
1 Vacancy
Job Description
Job Posting:
Since 1953 Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure better homes and better businesses. We exist to make our customers complex projects simple successful and sustainable. We proactively solve problems adapt and grow to continuously serve our customers communities and each other. Ferguson is proud to provide bestinclass products service and capabilities across the following industries: Commercial/Mechanical Facilities Supply Fire and Fabrication HVAC Industrial Residential Trade Residential Building and Remodel Waterworks and Residential Digital Commerce. Ferguson has approximately 36000 associates across 1700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of at a company you can believe in.
We are looking for a proactive and techsavvy Associate Systems Administrator to join our IT team. This role focuses on supporting and managing enduser device solutions assisting in maintaining IT systems and delivering responsive technical support across the organization. Ideal for recent graduates or junior professionals eager to grow in systems administration and device lifecycle management.
This is a remote position; however the candidate must reside within commuting distance of our headquarters in Newport News VA. The team is required to provide rotational onsite support every 710 weeks.
Duties and Responsibilities:
- Provide firstline technical support for desktops laptops tablets and mobile devices (Windows macOS iOS Android).
- Assist with device provisioning configuration deployment and updates using tools like Microsoft Intune or similar MDM platforms.
- Support device security compliance encryption and access controls.
- Monitor and respond to support tickets documenting issues and resolutions accurately.
- Manage user accounts groups and permissions through Active Directory and Office 365.
- Troubleshoot device connectivity software and hardware issues.
- Maintain inventory records for hardware and software assets.
- Support IT projects including hardware refreshes system upgrades and rollout of new technologies.
- Assist with system backups and routine maintenance schedules.
Qualifications and Requirements:
- Associates or Bachelors degree in Information Technology Computer Science or a related field or equivalent handson experience.
- Solid understanding of Windows and macOS environments.
- Familiarity with mobile device management (MDM) platforms especially Microsoft Intune.
- Basic knowledge of networking (WiFi VPN DNS DHCP).
- Understanding of security best practices for enduser devices.
- Excellent problemsolving and communication skills.
- Willingness to learn new tools and adapt to evolving technologies.
Preferred (Not Required):
- Certifications such as CompTIA A Microsoft 365 Certified: Azure Fundamentals or equivalent.
- Experience with ticketing systems (e.g. ServiceNow Jira Service Desk Zendesk).
- Exposure to scripting (PowerShell Bash) for automation tasks.
- Familiarity with ITIL practices or Help Desk workflows.
At Ferguson we care for each other. We value our wellbeing just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental physical and financial wellbeing of our associates. Our competitive offering not only includes benefits like health dental vision paid time off life insurance and a 401(k) with a company match but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs including mental health coverage gender affirming and family building benefits paid parental leave associate discounts community involvement opportunities and more!
Pay Range:
$4387.02 $7681.62Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
This role is Bonus or Incentive Plan eligible.
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60300.5(a) which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60741.5(A) which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information
Required Experience:
IC
Employment Type
Full-Time
