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1 Vacancy
EOE/AA/Disabled/Veterans
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
In addition we look for the demonstration of the following key attributes:
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. Andour amazing Team Members are at the heart of it all!
What will I be doing
As an Outlet Supervisor you would be responsible for assisting management in the direction and administration of a F&B outlet (restaurant bar room service etc. in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
Supervise support schedule assign daily work inform and train team members in all restaurant activities & operations
Monitor observe and assist in evaluating team member performance
Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
Ensure compliance with health safety sanitation and alcohol awareness standards
Manage and monitor product quality and service and satisfaction trends evaluate and address issues and make improvements accordingly
Assist in monitoring inventory and inventory control
Required Experience:
Manager
Full-Time