Operations Associate - 12330
Operations Associate - 12330
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position: Operations Associate
Work Hours: Monday to Friday 7:00am to 5:00pm EST
Pay Range : USD 1000 to 1600 per month (depending on qualifications and skills)
Company/Client Overview:
A USbased privately owned manufacturing and distribution business
Duties and Responsibilities:
Operations & Inventory Management
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Match new inventory deliveries to sales backorders and flag for fulfillment.
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Coordinate outbound orders with the warehouse; track and resolve delivery errors.
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Manage the staging and progress of large or complex orders.
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Track and log stock counts; prioritize items needing updates and liaise with the warehouse team.
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Process and input stock counts into our systems; update descriptions to reflect count dates.
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Identify discontinued products and flag them once inventory hits zero.
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Reorder inventory based on sales trends and freight minimums.
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Update product costs and reprice SKUs to maintain margin targets.
Sales Support
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Enter and confirm sales orders apply discounts and send confirmations.
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Maintain and update product catalogs using PowerPoint.
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Monitor customer activity and flag lapsed accounts for followup.
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Contact smaller lapsed accounts via phone or email to reengage.
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Support sales team on large deals: track next steps keep momentum going.
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Send weekly updates on major opportunities and pending actions
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Assist in cold email/phone lead generation as needed.
Accounting Support
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Code credit card transactions to correct accounting categories.
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Track and manage accounts receivable progress with the bookkeeper; escalate as needed.
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Send weekly A/R summary email outlining issues and next steps.
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Review employee timesheets ahead of payroll and follow up on discrepancies.
Executive Assistant Support
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Manage personal admin tasks for the GM: booking appointments planning trips etc.
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Maintain a running GM todo list and provide reminders or updates on task status.
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Review internal video footage to monitor productivity (e.g. excessive phone use).
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Ensure CRM usage compliance across the team.
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Track and update patent expiration dates and check for new patent filings.
Required Qualifications
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At least 2 years of relevant operations admin or analytical work experience
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Strong proficiency in Microsoft Excel and general cloudbased tools (Office Teams etc.
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Highly detailoriented with excellent organizational skills
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Able to selfmanage prioritize and follow through with minimal supervision
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Strong written and verbal communication skills
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Familiarity with CRMs (like Pipedrive) and inventory tools (e.g. Erplain is a plus
Ideal Candidate
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Learns quickly can master tasks after 12 training sessions
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Enjoys working quietly and systematically behind the scenes
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Takes ownership and gets things done without needing micromanagement
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Analytical mindset but willing to also roll up their sleeves with admin tasks
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Comfortable juggling diverse responsibilities across departments
Employment Type
Full Time
