French-Speaking Customer Support Representative
French-Speaking Customer Support Representative
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Job Description
FrenchSpeaking Customer Support Representative: Exciting Opportunity in Bucharest Romania!
Are you a fluent French speaker passionate about delivering outstanding customer service Join a leading global company in Bucharest Romania and become part of a dynamic international team. Relocation support is provided to make your move to one of Europes most vibrant and affordable cities seamless and exciting!
Position: Customer Support Representative
Location: Bucharest Romania
Employment Type: Fulltime
Compensation: Competitive base salary plus performancebased bonuses.
What Youll Do:
- Provide exceptional support to Frenchspeaking customers via phone email or chat addressing inquiries and resolving issues with professionalism.
- Ensure high customer satisfaction by offering solutionoriented assistance and escalating complex cases when necessary.
- Maintain accurate records of customer interactions using company systems.
- Collaborate with team members and other departments to improve service quality and streamline processes.
- Stay informed about company products services and policies to deliver accurate information to customers.
What Were Looking For:
- Fluency in French (C1 level) and proficiency in English (B2 level) both verbal and written.
- Excellent communication and interpersonal skills with a customercentric approach.
- Ability to thrive in a fastpaced environment and manage multiple tasks efficiently.
- Basic proficiency in Microsoft Office (e.g. Excel Word) or similar tools.
- Previous experience in customer support or a related field is a plus but not required.
- Willingness to relocate to Bucharest Romania and work in an officebased environment.
What We Offer:
- Competitive salary and performancebased bonuses based on your skills and experience.
- Relocation Support: Assistance with visa flights and accommodation for candidates moving from France or other EU countries.
- Comprehensive paid training to prepare you for success in the role.
- Private health insurance and public transportation benefits.
- Access to wellness programs or local leisure benefits (e.g. gym discounts).
- A welcoming international and inclusive workplace in the heart of Bucharest.
- Opportunities for career growth within a globally recognised company.
Why Bucharest
Bucharest is a thriving multicultural city known for its rich history vibrant nightlife and affordable cost of living. As a Customer Support Representative youll enjoy a rewarding career while immersing yourself in Romanias dynamic and welcoming culture. Our relocation support ensures a smooth transition allowing you to focus on your new journey.
Interested candidates are invited to submit their resumes
Employment Type
Full Time
