Lobby Ambassador
Lobby Ambassador
Posted on :
01-05-2025
Employer Active
1 Vacancy
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Job Description
Job Description
- Offer consistently professional friendly warm and engaging service
- Be available for guests at all times as a point of contact
- Maintain effective communication with all related departments to ensure a smooth service delivery
- Ensure that the rooming of all guests is according to the Swissotel standards
- Maintain an up to date knowledge of the hotel and local services and supply information and respond to guest queries
- Deal promptly efficiently and pleasantly with any queries
- Establish promote and maintain good public relations and enhances sales for the hotel at every opportunity
Qualifications :
Qualifications
- Previous customer related experience required
- Highly responsible & reliable
- Ability to work cohesively with fellow colleagues as part of a team
- Strong interpersonal and problem solving abilities
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities
- Fluency in English additional languages are a plus
Additional Information :
Note: Customization may be included for any specific local or legislative requirements such as work permits
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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