drjobs Field Operations Technician

Field Operations Technician

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1 Vacancy
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Job Location drjobs

New York City, NY - USA

Monthly Salary drjobs

$ 52800 - 72600

Vacancy

1 Vacancy

Job Description

You are a skilled Field Operations Technician with over five years of experience working in telecommunications and utilizing your technical background to work on restoration activities preventative maintenance and installation. Your emphasis on building trust with clients and providing a bestinclass approach to customer service will be the foundation for success. You will perform installation repair configuration and testing of moves additions changes and disconnects (MACD) on various Nortel Fujitsu Alcatel and similar products to support customer optical electrical voice and data services. Additionally you will test circuits using optical time domain reflectometers (OTDR).

As a Field Technician you will be part of a dynamic customerfocused culture that provides the opportunity to work in a selfmanaged work environment by performing installations and repairs of telecommunications services.

Apply today to join the Ledcor Technical Services team!

Essential Responsibilities:

  • To provide an elite customer service experience to all

  • Ability to deescalate customer concerns in a professional manner

  • Working onsite at customer locations to perform installation and repair of internet copper and fiber cabling rack mounted routers and demarcation extensions

  • To identify analyze and provide solutions to technical issues such as install cable runs swap out cards install data circuits for internet connections

  • To maintain and adhere to Ledcors safety program with the use of all vehicles tools and equipment

Qualifications:

  • Five plus years of experience in telecommunications business installation and service for electronics appliances security and/or cabling

  • A positive cando attitude and customer focused approach that will enable you to deal with challenging situations with integrity empathy and sincerity

  • Degree or diploma from a technical college would be preferred

  • Strong knowledge of Microsoft Office suite

  • Experience working in the field independently and thriving in a dynamic environment

  • Clear and efficient verbal and written communication skills

Work Conditions:

  • Oncall evening and weekend work required

  • Will be expected to travel with a company provided vehicle

  • Will be asked to meet the physical requirements of the position which involves sitting standing bending climbing lifting (up to 50 pounds) working at heights and in confined spaces such as attics and crawl spaces as well as in all types of weather conditions (that are deemed safe)

Compensation

$52800 $72600 USD

This is the expected base pay range for this role. Individual base pay will be determined based on a variety of factors including experience knowledge skills education and location.

Our competitive total rewards package provides compensation and benefits that support your physical mental and financial wellbeing. We offer exciting challenging work with opportunities to develop your skills and knowledge.

Additional Information

Ledcor Technical Services (LTS) designs builds and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction maintenance and service installation and repair.

Ledcor has been recognized as a Top 100 Inspiring Workplace in North America.

Employment Equity

At Ledcor we believe diversity equity and inclusion should be part of everything we do. We are proud to be an equalopportunity employer. All qualified individuals regardless of race color religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or any other identifying characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. For more information about Ledcors Inclusion and Diversity initiatives please visit our I&D page. Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email.

All applicants must be able to show proof of eligibility to work in the United States.

Ledcor participates in EVerify and will provide the federal government with your Form I9 information to confirm that you are authorized to work in the United States. EVerify is a registered trademark of the U.S. Department of Homeland Security

Link to: Experience:

IC

Employment Type

Full-Time

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