Night Auditor - EMEA
Night Auditor - EMEA
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1 Vacancy
Job Description
Job Description
Located on the edge of the Chteau de Versailles Park nestled in a lush green setting the Waldorf Astoria Versailles Trianon Palace invites guests to discover 199 rooms and suites within the fivestar Trianon Palace and its fourstar Pavilion; the brasseriestyle restaurant La Vranda and its bar gallery; the Michelinstarred gourmet restaurant Gordon Ramsay; conference and event rooms; as well as a fitness center and the luxurious Guerlain Spa.
Position Overview
Established in 1910 the fivestar Trianon Palace offers 85 rooms and 15 suites with stunning views of the Versailles Park and the hotels landscaped gardens.
This historic setting features many beautiful spaces including a large gallery filled with natural light and decorated in a refined contemporary style.
Located just opposite the Trianon Palace the fourstar Pavilion features 99 rooms with modern and sophisticated elegance most offering beautiful views of the garden.
We are looking for a Night Receptionist (M/F) to join our wonderful Front Office team which includes receptionists concierges valets and porters all supervised by our Front Office Manager.
As a true ambassador of the hotel in collaboration with and under the supervision of the Front Office Manager and the Night Duty Manager you will be responsible for the smooth operation of guest reception services and satisfaction.
All of this in an exceptional working environment.
Position available on a permanent contract (CDI) as soon as possible
4/3 work schedule
Your missions:
Carry out guest checkin and checkout procedures (for individuals or groups)
Welcome guests (both by phone and in person) and create an unforgettable experience
Provide guests with information about their stay formalities and the services offered by the hotel
Assist in planning room occupancy processing guest payments and handling deferred charges
Ensure the closure of daily operations
Draft a nightly report summarizing activities and any incidents and pass on instructions to the day team
Prepare arrival departure inhouse and expected VIP guest lists
EOE/AA/Disabled/Veterans
Profile
You are fluent in French and English
You have experience working at a reception desk in a similar luxury establishment (workstudy experience included)
Strong interpersonal skills and team spirit
Excellent sense of customer contact and service
Keen eye for detail and quality
Strong listening and communication skills
High level of organization and precision
Authorization to work in France is required.
JOIN US!
Becoming part of the Waldorf Astoria Versailles team means working in an exceptional setting with a warm familylike and supportive atmosphere.
It also means joining the global Hilton family whose vision as passed down by Conrad Hilton is to fill the earth with the light and warmth of hospitality by delivering exceptional experiences to every guest every time.
Hilton has been ranked #1 in France on the list of Worlds Best Workplaces.
A Message from Our General Manager Stphanie Rambaud:
Dear candidates
We sincerely thank you for your interest in our hotel. We look forward to meeting you and hopefully welcoming you into the fantastic team of the Waldorf Astoria Versailles.
BENEFITS
Two consecutive days off
Continuous shifts (no split shifts)
Overtime managed compensated or paid under certain conditions
Free parking or 50 coverage of Pass Navigo transport pass
Various bonuses: performance yearend seniority referral and salesrelated (depending on the role)
78 employer contribution to health insurance (individual) 100 coverage for supplemental insurance
Free hot beverages / Onsite staff restaurant Foodles (smart fridges) with employer contribution
Uniforms provided or company laundry service / Locker rooms available
CSR Committee
Regular events and a friendly caring atmosphere
Employee recognition program
Hilton Employee Perks
Preferential rates at Hilton properties worldwide including for friends and family
Access to elearning courses in various fields in addition to internal training
Real and concrete career development opportunities within the Hilton Group
Visit our website:
Visit the Waldorf Astoria Versailles Trianon Palace page on LinkedIn
Employment Type
Full-Time
