Top of Funnel Operations
Top of Funnel Operations
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USD 265000 - 265000
1 Vacancy
Job Description
About the team
OpenAIs mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This longterm undertaking brings the worlds best scientists engineers and business professionals into one lab together to accomplish this.
In pursuit of this mission our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales Solutions Support Marketing and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the Role
Our GTM team is uniquely positioned to help customers realize the transformative potential of advanced AI models for their businesses and end users. As part of the GTM Operations team youll play a critical role in guiding the GTM strategy and driving the operational efficiency to accomplish this mission.
The Top of Funnel Operations role is a critical part of our GTM Operations team focused on optimizing the systems processes and programs that drive pipeline creation. You will work at the intersection of inbound process improvement outbound motion design and funnel health reporting to ensure our sales teams are set up for success. This role partners closely with Sales Sales Strategy and Operations Marketing Enablement and Systems teams to improve lead management workflows drive prospecting effectiveness and create scalable repeatable pipeline generation programs.
This is an exciting opportunity for someone who thrives at the early stages of the funnel solving for quality speed and conversion and who is passionate about building operational foundations that power highgrowth sales teams.
This role is based in our San Francisco or New York City office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role youll:
Improve lead enrichment scoring grading and routing workflows to ensure highquality correctly prioritized lead delivery to the right sellers
Partner with Systems teams to design routing criteria and workflows within CRM and marketing automation tools.
Build and maintain reporting to track lead and pipeline progression across the full funnel from lead to MQL to qualified opportunity.
Diagnose pipeline creation gaps and funnel dropoffs by product segment region and deal size.
Support design on pipeline targets to ensure sufficient coverage against targets
Partner with Sales Marketing and Enablement teams to design structured outbound programs that drive prospecting effectiveness. Define program objectives target account criteria messaging strategies enablement needs and incentives.
Package sales plays into easytoexecute playbooks monitor adoption and report on program performance (account engagement meetings booked opportunities created revenue influence).
Iterate on plays based on field feedback and performance insights.
You might thrive in this role if you have:
Experience in top of funnel sales programs revenue operations or strategy at a highgrowth technology company
Proficiency in and data analysis tools (e.g. SQL Excel)
Strong analytical skills with a focus on attention to detail
Exceptional project management skills with experience leading complex crossfunctional initiatives
Strong communication skills and executive presence
An understanding of the AI landscape our applications and the problems they solve for our customers.
The ability to thrive in ambiguity and work autonomously
Exceptional organizational skills
The ability to operate with high horsepower be adept at frequent context switching and working on multiple projects at once with expansive ownership and ruthless prioritization
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that generalpurpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core and to achieve our mission we must encompass and value the many different perspectives voices and experiences that form the full spectrum of humanity.
We are an equal opportunity employer and do not discriminate on the basis of race religion national origin gender sexual orientation age veteran status disability or any other legally protected status.
OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement
For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance we will consider qualified applicants with arrest and conviction records.
We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made via thislink.
OpenAI Global Applicant Privacy Policy
At OpenAI we believe artificial intelligence has the potential to help people solve immense global challenges and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Employment Type
Full-Time
