Italian Customer Support in Lisbon
Italian Customer Support in Lisbon
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Job Description
Take Your Career to the Next Level!
Were on the lookout for a proactive and serviceoriented Customer Support Specialist to become a key player in our energetic team. If youre adaptable thrive under pressure and love helping people this opportunity is made for you!
Role Overview:
As a Customer Support Specialist youll be the goto person for customers delivering outstanding assistance through multiple communication channels. Your strong problemsolving skills and clear communication will be essential in creating a seamless support experience.
Key Responsibilities:
- Offer responsive highquality support through phone chat email and social media
- Guide customers through account setup login issues identity verification transactions and technical queries
- Ensure every customer interaction is professional empathetic and solutionfocused
- Respond to requests swiftly and accurately maintaining a customerfirst mindset
- Build lasting relationships through clear and supportive communication
- Follow internal procedures while consistently delivering toptier service
- Provide feedback and suggestions to boost service quality and efficiency
Requirements:
- Fluent in Italian (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Portuguese Residency Card
- 01 year experience in customer support
- Strong leadership analytical and communication skills
- Eagerness to learn and grow
Why Join Us:
- Attractive Salary: Competitive compensation that values your skills
- Performance Bonus: Recognizing your achievements
- Meal Allowance: Covering your daily meals
- Transportation Support: Assisting with commuting costs
- Health & Life Insurance: Comprehensive protection for your wellbeing
- Relocation Package: Assistance to make your move smooth and stressfree
- Onsite Work: Engage and grow in a collaborative office environment
Ready to take the next step Apply today and be part of a team that values innovation and excellence!
Employment Type
Full Time
