Support Manager
Support Manager
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Job Description
Key Areas of Responsibilities
- Early morning exchange connectivity checks and other shifts to support Asia exchanges when needed
- Support Daily Trading operations for various trading desks of High Touch & Low Touch cash Equities and F&O desk
- Manage Credit Risk System
- Execute exchange driven mandatory upgrades
- Rollout software upgrades and working with infra teams to setup connectivity between various exchanges and external brokers.
- Play key role to participate weekend exchange connectivity tests including exchanges driven and internal driven activities.
Requirements
Degree holder in Computer Science Information Technology/Engineering or related studies
- Minimum of 10 years proficiency support and good experience in Market Connectivity applications and exchange gateways
Handson experience in supporting Market Data applications like Reuters Bloomberg
Excellent knowledge of Cash Equity business in a DMA/DSA Agency and Program Trading environment
Good knowledge of exchange rules of major Asian markets like (Hong Kong China CONNECT Japan KR SG TW AU IN ID)
Good exposure in Trading Systems monitoring tools like KIBANA Grafana Logstash Elastic search ITRS etc
Good exposure in Credit Risk Management Systems
- Good exposure in Change & Incident Management tools like ServiceNOW
Must be selfstarter and be able to work independently
Willing to undertake other Trade Support functions
Ready to work in Trading floor (high pressure environment)
- Excellent communications skills and the ability to interact with Vendors and Traders
Technology skills:
Knowledge in Networking Firewall NAT Multicast Unicast etc
Knowledge in ORACLE (user level) SQL Store Procedures.
Knowledge in Unix/Linux Shell scripting Perl.
Basic Knowledge in FIX and other Major exchange Protocols.
Employment Type
Full Time
