Who We Are
Healthcare Services Group (HCSG) is an experienced partner managing housekeeping laundry dining and nutritional services within the healthcare market. For over 45 years we have provided essential services to thousands of healthcare communities across the country. As one of Americas Most Trustworthy Companies we have been recognized for treating our customers and employees fairly and pursuing excellence via an everevolving and expanding focus on training and the development of team members at every level.
Our Company Purpose & Values
Our Purpose is Fostering Fulfillment In Communities.
Our Values Integrity Collaboration Empowerment Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace.
Who You Are
You are driven ambitious have a personal calling for serving people and desire to positively impact your community. You enjoy collaborating with others arent afraid to roll up your sleeves and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day.
What We Offer
HCSG offers a comprehensive array of benefits to support our associates and their familys health and wellbeing. Our goal is to promote welfare and health and enhance our associates and their families overall quality of life.
- Benefits FREE Telemedicine and Prescription Discount Program along with an array of medical dental vision and other supplemental health plans. *Availability based on state.
- Training We take the development and education of our associates very seriously. Our promotionsfromwithin philosophy opens the door to a stimulating and robust career with HCSG!
- Employee Assistance Programs FREE access for employees and their families for health financial and family services to support our employees welfare and mental and physical health.
- Employee Recognition Programs We strive to recognize employees who live out our Company Purpose and are committed to #GoingBeyond for our Client Resident and Employee Communities!
- Going Beyond Assistance Fund A 501(c)3 nonprofit formed by HCSG to serve as a charitable employersponsored disaster relief organization to provide emergency hardship and disaster assistance to HCSG employees and their dependents or family members.
- Paid Holidays and Vacation for eligible employees.
- No More Waiting for Payday Early access to a portion of your earnings anytime through PNC EarnedIt.
- Employee Stock Purchase Plan Investment opportunity available to all eligible employees after two years of service.
- Nationwide Opportunities Transfers are available Nationwide great for active Military and Family!
Keeping You Safe
- The safety and health of our employees and that of the resident communities that we serve are our Companys most significant priority.
- Personal Protective Equipment All employees will be provided and required to wear appropriate PPE for all functions.
- COVID19 Vaccination Employees will be required to comply with all policies as required by State Local and/or our Customers
Why HCSG
At HCSG you will find an environment that is fulfilling collaborative committed stimulating and structured to help you succeed in serving our communities. We offer engaging opportunities for every phase of ones career. HCSG is committed to providing growth and leadership opportunities to see you succeed!
Position Summary
Our exciting ManagerInTraining (MIT) program gives you the opportunity to learn and grow at an established company with over 45 years of experience. As our newest associate youll experience a custom interactive program that will guide you through handson and computerbased training lasting approximately sixteen 16 weeks. The program focuses on different aspects of managing your own account including:
- General Training & Comprehension Learn and perform the job assignments of the housekeeper heavy housekeeper/floor tech and laundry worker positions and as such can operate and teach others how to operate a variety of industrial cleaning equipment.
- Leadership Development Assists in training quality control and inservicing of staff according to policies and procedures and federal/state requirements.
- Policies & Procedures Learn to provide leadership support and guidance to ensure that quality standards inventory levels safety guidelines and customer service expectations are met including following current applicable federal state and local standards in line with our established policies and procedures to ensure that quality housekeeping services are provided at all times.
- Reporting Train in maintaining records of income and expenditures supplies personnel and equipment in report format to be delivered to HCSG and Facility management.
- Training Learning to be responsible for all training quality control and inservicing staff to meet HCSG standards is an essential part of the Managers responsibility and includes touring various areas at the facility several times per day to assess work quality using QCIs for documentation purposes.
- Leadership Learn to effectively handle managerial responsibilities as well including but not limited to payroll submission staffing patterns effective coaching and discipline purchasing maintaining inventory and budgeting.
- Communication Effectively communicate all directives from client managers building occupants and administrators to HCSG staff.
- Safety Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards safety and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times. Follow proper reporting isolation and handwashing procedures/techniques.
- Punctuality Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner.
- Customer Experience Positively represents HCSG by following instructions being courteous and cooperative with supervisor coworkers and client staff.
- Resident Experience Positive pleasant and tactful interactions with residents staff and facility guests.
Qualifications
- Demonstrate a positive attitude with the ability to follow oral and written instructions and perform routine repetitive tasks daily.
- After completing all appropriate training utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals.
- A high school diploma or equivalent required.
- Basic computer skills with the ability to maintain records and complete reports as required including webbased reporting.
- Must be able to be at work as scheduled and on time.
- Compliance with COVID19 Vaccination Policies as required by State Local and/or Customers.
- Must be able to lift/carry a maximum of 50 pounds push/pull a maximum of 50 pounds stand sit bend and walk for extended periods.
- Must be able to perform routine repetitive tasks continuously.
- Must be able to work around food and cleaning products.
- Must live in the service area.
HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race color religion sex national origin age disability genetics ethnicity pregnancy status gender identity sexual orientation marital status political opinions or affiliations veteran status or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.
HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees regardless of position age race religion beliefs socioeconomic background or gender should work in an environment where they are safe respected and treated fairly with their viewpoints thoughts and ideas encouraged and embraced.