Talent Acquisition Operations Senior Associate

We are PMG

Named Ad Age Best Places to Work for 9 years in a row and Fast Company Best Workplaces for Innovators since 2022 PMG is a global independent marketing services and technology company that seeks to inspire people and brands that anything is possible. Driven by shared success PMG utilizes business strategy and transformation creative media and insightsas well as its proprietary marketing intelligence platform Allito deliver cuttingedge digital solutions and innovative media strategies. Our team comprises over 900 employees globally and our work for ambitious brands like Apple Best Western Hotels & Resorts CKE Restaurants Experian Intuit Kohler Nike Sephora Therabody and Whole Foods spans 85 countries.

Who Youll Be Working With

In this role youll work closely with PMGs Talent Acquisition teama collaborative group of recruiters coordinators and operations specialists who are passionate about creating a streamlined thoughtful experience for every candidate and hiring manager. Youll also partner regularly with the People & Culture (HR) Operations team ensuring that recruiting workflows systems and reporting processes are aligned with broader organizational needs.

Your daytoday work will involve coordinating directly with recruiters on candidate movement interview logistics and pipeline reporting. Youll collaborate with scheduling partners system administrators and Talent Enablement team members to maintain data integrity improve workflows and support process enhancements that enable highquality highvelocity hiring.

Youll also serve as a key support resource for the upkeep and optimization of recruiting toolsincluding our Applicant Tracking System (ATS) CRM and scheduling platformshelping the team stay efficient compliant and candidatefocused.

Above all youll be part of a Talent Acquisition organization that values operational excellence datadriven decision making and a proactive solutionsoriented approach to growing our teams.

What You Will Do

• Maintain and optimize Talent Acquisition systems including the ATS CRM and scheduling tools by assisting with troubleshooting data entry reporting and daytoday operational support.
• Support recruiting data integrity by tracking key metrics maintaining system hygiene and helping ensure reporting is accurate clear and actionable.
• Enhance the candidate experience by hosting onsite interviews coordinating logistics and drafting and refining candidatefacing communications like outreach templates and event invitations.
• Help organize and execute recruiting events by managing timelines coordinating logistics liaising with stakeholders and providing onsite support to ensure a smooth experience.
• Contribute to process improvement efforts by participating in tool testing documenting updates assisting with change management and refining workflows to improve team efficiency.
• Maintain uptodate internal documentation including standard operating procedures (SOPs) workflows and recruiting knowledge bases to ensure clarity and accessibility across the team.
• Leverage AI tools to draft edit and polish communications and templates helping maintain consistency clarity and alignment with PMGs brand voice.
• Research new technologies and trends in recruiting operations sharing insights and opportunities to help the team stay innovative and forwardthinking.
• Coordinate deliverables for recruiting projects tracking progress collaborating across teams escalating risks when necessary and ensuring ontime delivery.
• Provide flexible support across Talent Acquisition initiatives stepping in where needed to help the team deliver highquality efficient recruiting operations at scale.

What You Will Bring

• 3 years of experience in Talent Acquisition Recruiting Coordination or a related People Operations role
• Experience working with recruiting technologies including ATS CRM and scheduling tools (e.g. Greenhouse Lever Gem Calendly)
• Proficiency with Google Workspace (Docs Sheets Slides Forms etc. for communication reporting documentation and collaboration
• Strong writing and editing skills particularly for candidatefacing communications templates and documentation
• Demonstrated experience using AI tools (e.g. ChatGPT Jasper Textio) to support content creation or communication tasks
• Excellent organizational skills and ability to manage multiple tasks and deadlines
• Attention to detail and a process mindset with an interest in continuous improvement
• Collaborative and proactive with a strong service orientation and comfort working crossfunctionally in a fastpaced environment
• A commitment to curiosity and adaptability as a continual learner staying at the forefront of media innovation while prioritizing client success with a customerfocused mindset that seeks opportunities to deliver meaningful value.
• A dedication to peoplefocused leadership fostering collaboration innovation and professional growth by leading by example and nurturing strong relationships that empower others to excel.

What We Offer

• Professional Development: Take advantage of our learning and development programs mentorship opportunities and career advancement support.
• Generous PTO: Benefit from our generous paid time off policy to recharge and spend time with loved ones.
• Parental Leave: We provide paid parental leave to support your family during important life events.
• Retirement Plans: Plan for your future with our competitive 401(k) matching program.
• Fertility and Family Support: Access fertility benefits for all team members and their spouses.
• Pet Insurance: Protect your pets health and your finances.
• Lifestyle Spending Accounts: Enjoy 100 companyfunded accounts to promote healthy habits and wellbeing.
• Annual Bonus: All employees are eligible for an annual bonus.
• Volunteering Opportunities: Receive 8 giveback hours to volunteer in your local communities.
• AI Enterprise License: Access AI Enterprise accounts and participate in weekly AI training sessions to empower and ensure AI safety.

What Sets Us Apart

Being part of PMG means joining a company culture thats unmatched in digital. Were dedicated to working hard to serve our employees and clients delivering value results and innovationwhich often requires true grit and agility. We believe in taking care of ourselves and each other to continuously improve in every way.

In alignment with our core values to be inclusive and always change for the better PMG is committed to creating a more diverse and inclusive culture and we are proud to be an equal opportunity employer. We believe that we only change for the better by bringing diverse perspectives to our company. PMG recruits employs trains compensates and promotes regardless of race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.