Customer Service Representative
Customer Service Representative
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Job Description
Location:Bristol (Hybrid)
In this position youll be based in the Bristol office for a minimum of three days a week after successfully completing your probation then have the flexibility to work from home for some of your working week.Find out more about our flexible work culture at date: 16th June2025Permanent full time 37.5 hours
Salary: 25855 monthly performancerelated bonusafter probation
We give you a world of potential
Are you ready to elevate your customer service skills Were looking for individuals who are passionate about building relationships and helping others. This dynamic role involves handling a variety of customer queries in our contact centre ensuring that no two days are the same. Youll be speaking directly with our customers providing them with the support they need.
Take your first step into the financial industry with us. Youll be supported in developing new skills and your pay will increase as you progress through our career framework. If youre looking for a workplace that provides outstanding training and development employee benefits and a generous share plan scheme join our dynamic team.
A role you will love
As a Customer Service Representative your primary focus will be on assisting customers and ensuring topnotch service quality. Reporting to a Team Leader youll use various inhouse IT systems to maintain high levels of customer satisfaction. Youll deliver services on behalf of our clients via telephone facing a variety of interesting and rewarding challenges every day.
Schedule:Monday to Friday shifts between 8 am and 9 pm and some bank holidays on a rotational basis. The position is open to candidates who are within an hours commute of Bristol BS99 6ZZ and requires a reliable internet connection at home.
Training: Training lasts six weeks starting 16th June from 9 am to 5:30 pm with no leave permitted during this period. After training youll work fulltime in the office until completing your probationary period. Once probation is completed you can switch to a hybrid schedule with at least three days a week in the office.
Additional benefits of working onsite:Free onsite parking or use of the discounted bus fare of just 1.50 for travel to and from the office access to our onsite gym & fitness classes). Access to lockers showers and drying rooms so weve got you covered whether you use the gym cycle to work or go for a lunchtime run! Youll also have access to our breakfast bars with free daily cereal and fruit.
What will you bring to the role
We are seeking dynamic selfmotivated individuals who are eager to deliver exceptional customer service possess strong attention to detail and are committed to upholding Computershares excellent reputation. Here are the skills and desirable experience were looking for:
- Previous experience in delivering excellent customer service
- Strong communication skills
- Ability to work as part of a team with a positive outlook and high energy
- Proficiency in PC use including MS Office applications like Outlook Word and Excel
- Enthusiasm for developing new knowledge and skills
- Commitment to providing quality customer service
Rewards designed for you
Flexible workto help you find the best balance between work and lifestyle.
Health and wellbeingrewards that can be tailored to support you and your family.
Invest in our businessby setting aside salary to purchase shares in our company and youll receive a company contribution as well.
Extra rewardsranging fromrecognition awards and team get togethers to helping you invest in your future.
And more.Ours is a welcoming and closeknit community with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computersharevisit Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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