Assistant Manager Deputy Manager - Service Sales

Did you know KONE moves over one billion people every day In 2019 we had annual net sales of EUR 10 billion. We employ over 60000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry it is our mission to improve the flow of urban life.

Job Title Assistant Manager / Deputy Manager Service Sales

Service Sales Engineer builds relationships and manages the account of existing core 13 customers through meetings and by retaining existing and building new business with them. He/she also manages and grows portfolio by selling maintenance contracts and related digital services. Additionally he / she generates modernization leads.

Are you the one

Candidate from Engineering / M.B.A. background

Minimum 6 to 8 years of Service Sales experience (preferably from Elevator industry)

Good understanding of market trends in sales & marketing

Target oriented and Self Driven sales professional Strong communication and

Excellent Communication skills Interpersonal skills and Presentation Skills

What will you be doing

Customer Relationship Management
Proactively develops and creates customer relationships in his/her area of responsibility
Is accountable for developing KONE position in his/her customer base or market area
Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. crossselling)
Ensures customer satisfaction and solving complaints with the rest of the KONE team
Documents the customer and contact information maintains customer data

Sales
Proactively generates opportunities from existing customer base
Collaborates with maintenance team for leads (maintenance technicians)
Is accountable for leads opportunities orders and contracts to meet the sales budget and pricing targets
Is accountable for finding customer needs and that KONEs solution matches with the needs
Is responsible for pricing using the approved tendering tools and for optimizing prices and discounts within his/her authority
Validates that the contents of the contract are in line with the negotiation process outcome
Maintains full information of opportunities tasks and visits keeps sales funnel data uptodate
Responsible for timely and accurate reporting in CRM
Responsible for gathering relevant information about market and competitors from the field
Supports the finance function in money collection.
Is responsible for the account over the entire sell process and customer relationship
Drives of her/his individual sales plan

What do we offer

Career progression and opportunities within a global organization

Total reward elements that engage and motivate our employees and help us make KONE a great place to work

Comprehensive learning and development programs covering a wide range of professional skills

You are surrounded by funcolleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and openminded

Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator industry.

At KONE we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where coworkers trust and respect each other and good performance is recognized. In being a great place to work we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

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Manager